Braze, Inc. logoBraze, Inc. logo

Senior Account Manager for Enterprise Clients

On-site Full-time

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Experience Level

Manager

Qualifications

Proven track record in account management or client success, preferably in a technology or SaaS environment. Exceptional communication and interpersonal skills with the ability to engage with stakeholders at all levels. Strong analytical skills to assess client needs and develop tailored strategies. Experience with project management and the ability to manage multiple accounts simultaneously. Ability to work collaboratively in a fast-paced, team-oriented environment.

About the job

Braze, Inc. is seeking a Senior Account Manager for Enterprise Clients based in Austin. This position centers on supporting large organizations that rely on Braze's customer engagement platform. The main focus is building and maintaining strong, lasting relationships with enterprise customers.

What you will do

  • Manage and nurture partnerships with enterprise-level clients, ensuring their ongoing satisfaction and success
  • Identify client needs and recommend solutions that align with their business objectives
  • Offer strategic guidance to help clients maximize the value they receive from Braze products
  • Support the implementation of the Braze platform to drive customer growth
  • Maintain clear and consistent communication with client stakeholders

Requirements

  • Experience managing enterprise accounts, preferably within SaaS or customer engagement technology
  • Strong communication skills and the ability to build relationships with diverse stakeholders
  • Skill in understanding client goals and translating them into actionable plans

About Braze, Inc.

Braze is a leading customer engagement platform that empowers brands to deliver personalized experiences across all channels. Our innovative solutions help businesses create meaningful connections with their customers, driving retention and growth. Join us in shaping the future of customer engagement.

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