About the job
About Us
At vita-green, headquartered in Hong Kong, we are recognized as Asia's leading provider of premium Health & Wellness supplements. With a global presence and a diverse portfolio of well-respected brands including Dr. Choice, Naturo Vita, and Tea Chateau, we cater to over 1 million satisfied customers and continually expand our product offerings to make a significant impact in markets around the world.
About the Opportunity
We are seeking a skilled Senior IT Business Analyst to collaborate with stakeholders across retail, manufacturing, and finance sectors. This role is vital for optimizing end-to-end processes using Microsoft Dynamics 365 Finance & Operations (D365 F&O), Power Apps, and automation tools. You will oversee initiatives from inception to implementation utilizing a hybrid delivery approach.
Your Responsibilities Include:
- Leading requirements gathering and process discovery for projects aimed at enhancing workflows, production efficiency, and financial/accounting processes.
- Documenting business requirements and producing high-quality business analysis deliverables such as BRD/FRD, process maps, functional specifications, user stories for Agile delivery, and detailed acceptance criteria.
- Collaborating with business owners, internal IT teams, and external vendors to translate business needs into actionable solution options, balancing configuration and customization considerations to secure timely approvals.
- Coordinating with cross-functional teams to ensure project milestones are met, managing scope changes, dependencies, and ensuring timely delivery through both Waterfall and Agile methodologies.
- Overseeing the User Acceptance Testing (UAT) process end-to-end, including test planning, scenario design, execution coordination, defect management, and verification of fixes prior to go-live.
- Facilitating rollout readiness and hypercare support, which includes user communications and cutover preparations, ensuring a seamless transition to support and operations teams.
- Providing ongoing application support and maintenance, investigating issues, conducting impact analysis, coordinating fixes and enhancements with vendors/IT, and fostering continuous improvement.
- Preparing comprehensive updates and materials for management and key stakeholders, including project status, risks/issues, dependencies, and necessary decisions.
