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Senior Technical Solutions Engineer - Platform

DatabricksSao Paulo, Brazil
Hybrid Full-time
Position filled

Experience Level

Senior

Qualifications

Qualifications: 4+ years of experience in application development with a focus on Python, Java, or Scala. Strong SQL database management experience. Linux/Unix system administration capabilities. Practical knowledge of cloud platforms such as AWS, Azure, or GCP. Excellent verbal and written English communication skills. Experience in a Big Data computing environment. Technical degree or comparable experience.

About the role

This position is a hybrid role requiring 3 days in our São Paulo office.

As a Senior Technical Solutions Engineer at Databricks, you will play a crucial role in delivering exceptional technical support for issues related to the Databricks Platform. Your expertise will guide customers through their journey with Databricks, helping them harness the full potential of our unified analytics platform to achieve their strategic objectives. From addressing fundamental technical queries to navigating complex architectural challenges across the expansive Big Data ecosystem, you will be the go-to expert. You will report directly to the Senior Manager of Technical Solutions.

Your Impact:

  • Troubleshoot and resolve intricate customer issues associated with the Databricks platform.
  • Offer best practice guidance for custom solutions developed by Databricks clients.
  • Provide actionable recommendations to enhance performance in client-specific environments.
  • Assist in resolving issues related to third-party integrations within the Databricks ecosystem.
  • Collaborate with engineering and escalation teams to ensure customer issues and requests are addressed efficiently.
  • Contribute to the development and upkeep of company documentation and knowledge articles.
  • Act as a strong advocate for customer needs.
  • Advance your knowledge of AWS/Azure and the Databricks platform through continuous learning and training initiatives.
  • Participate in on-call rotations, both during weekends and weekdays.
  • Be a trailblazer in our Databricks São Paulo office.

What We Seek:

  • A minimum of 4 years of experience in designing, building, testing, and maintaining applications using Python, Java, or Scala, with a strong emphasis on Python expertise.
  • Proficient experience with SQL-based databases.
  • Solid Linux/Unix administration skills.
  • Hands-on experience with AWS, Azure, or GCP.
  • Exceptional English communication skills, both written and verbal.
  • Experience in a Distributed Big Data Computing environment.
  • A technical degree or equivalent experience.

About Databricks

Databricks is a leading data and AI company trusted by over 10,000 organizations globally, including Comcast, Condé Nast, and more than half of the Fortune 500. Our Data Intelligence Platform empowers businesses to unify and democratize their data, driving value and innovation.

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