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Shared Services Manager

Waad EducationJeddah, Makkah Province, Saudi Arabia
On-site Full-time

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Experience Level

Manager

Qualifications

Requirements:A Bachelor’s degree in Business Administration, Management, or a closely related field; a Master’s degree is advantageous. Over 7 years of progressive experience in managing shared services or operations within the education sector or related fields. Demonstrated success in leading cross-functional teams and facilitating process improvements. Thorough understanding of HR, finance, procurement, and IT service management. Exceptional communication, leadership, and stakeholder engagement capabilities. Proven ability to juggle multiple projects and achieve results in a dynamic environment. Proficiency in both Arabic and English.

About the job

Waad Education is a premier educational organization located in Jeddah, comprising three distinguished institutions: Dar Al Dhikr, Waad Academy, and Bloom Schools. Our commitment is to leverage high-quality educational solutions that cultivate a vibrant community where children flourish and parents alongside educators excel in their pursuit of excellence.

We are on the lookout for a seasoned Shared Services Manager to become a pivotal part of our team. This role is essential for the successful management and delivery of shared services across our educational entities. The ideal candidate will significantly contribute to operational excellence, enhance service efficiency, and ensure uninterrupted support across all shared services functions.

Key Responsibilities:

  • Formulate and execute shared services strategies aimed at improving efficiency, standardization, and ongoing enhancement.
  • Supervise daily operations within HR, procurement, IT, marketing, accounting, and administration.
  • Guarantee adherence to policies, procedures, and quality benchmarks in service delivery.
  • Manage vendor partnerships, contracts, and service level agreements to optimize value and performance.
  • Champion process optimization projects and integrate best practices across all shared services domains.
  • Collaborate closely with leadership and school units to assess needs and provide seamless support services.
  • Lead, mentor, and develop the shared services team, promoting a culture of accountability and high performance.

About Waad Education

Waad Education is dedicated to providing innovative educational experiences through our trio of schools in Jeddah. We believe in the transformative power of education and strive to create an environment where children can achieve their fullest potential while supporting our educators and parents in their endeavors.

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