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Studio Manager

Studs Inc.Honolulu, HI
On-site Full-time $75K/yr - $80K/yr

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Experience Level

Manager

Qualifications

Key Responsibilities:Operational Excellence & RevenueOwn the Studio’s overall performance, driving revenue growth and achieving sales plans. Analyze business reporting to identify opportunities and adjust strategies accordingly. Manage divisions of responsibility within the management team, ensuring execution of tasks. Oversee scheduling within labor allocations, maintaining payroll accuracy through regular audits. Ensure compliance with piercing procedures, health and safety protocols, and inventory control practices. Collaborate with Piercing Leadership to uphold technical standards and training for Piercers. Customer ExperienceWelcome and educate customers on the unique Studs experience, delivering exceptional service at every interaction. Lead by example in service recovery and conflict resolution.

About the job

Join Studs, a revolutionary brand in ear piercing and earring retail, recognized by Fast Company as one of the “10 Most Innovative Companies in Retail for 2023.” At Studs, we offer a unique Earscaping® experience that combines expert ear piercing with aftercare and an extensive selection of earrings, all in a vibrant and welcoming atmosphere.

*Please Note: The official title for this role will be Studio Manager*

Location: Honolulu, HI | Reports to: Regional Manager | Full Time

Salary Range: $75,000 - $80,000

The Studio Manager is integral to our success, overseeing all Studio operations while leading a dynamic team to provide an unparalleled experience for our customers. You will be responsible for managing both retail and piercing operations, driving revenue growth, ensuring operational excellence, and fostering a strong team culture.

This leadership role requires a hands-on approach, focusing on achieving results through effective people management. You will set clear expectations, coach performance, and create an environment where both customers and team members can thrive. You will be accountable for all aspects of studio performance, including customer experience, compliance, scheduling, and staffing.

About Studs Inc.

Studs is a pioneering ear piercing and earring brand that combines a modern retail experience with expert service. With a commitment to safety and customer satisfaction, we strive to create a fun and inviting atmosphere that encourages self-expression through our diverse earring collections.

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