Support Consultant - Join Our Innovative Team

WoolpertAdelaide, Australia; Brisbane, Australia; Melbourne, Australia; Perth, Australia; Sydney, Australia

Hybrid Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, candidates should possess:Strong problem-solving skills and a customer-focused mindset. Excellent verbal and written communication abilities. Familiarity with geospatial software platforms is advantageous. Experience in a support role or related field would be beneficial.

About the job

Join Us in Pioneering Innovation!

Woolpert stands as a distinguished global leader in architecture, engineering, and geospatial services. We merge design excellence with state-of-the-art technology to provide outstanding value to our clients. Our dedicated team is passionate about their work and is committed to nurturing the next generation of industry leaders. As a certified Great Place to Work®®, we celebrate progress and innovation, offering boundless opportunities for career advancement.

About Woolpert

As a renowned name in Architecture, Engineering, and Geospatial (AEG), Woolpert has a longstanding and growing presence throughout Australia. Building on our legacy as AAM, we provide cutting-edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture, known as the Woolpack, is founded on innovation, inclusion, and ownership. Through our Principal Program, every team member has the potential to become a company owner and partake in our collective success. Woolpert is proud to have been recognized as a Great Place to Work® for the ninth consecutive time.

Your Role as a Support Consultant

Woolpert’s Digital Delivery Team is on the lookout for a Support Consultant. You can choose to work from our offices located in Brisbane, Perth, Melbourne, Sydney, or Adelaide in this hybrid role.

In this position, reporting to the Project & Support Manager, you will have the opportunity to assist clients in resolving technical support cases submitted through our geospatial help desk.

As a Support Consultant at Woolpert, your responsibilities will include:

Acting as a trusted point of contact for our clients, confidently resolving first and second level software support requests.
Managing customer inquiries via phone and email through our Helpdesk system, collaborating with internal teams to triage and resolve technical issues.
Investigating, troubleshooting, and resolving software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
Providing regular reports on support KPIs.

About Woolpert

Woolpert is a global leader in Architecture, Engineering, and Geospatial services, renowned for its innovative solutions and commitment to excellence. We leverage advanced technology to deliver exceptional results across various sectors, including resources and infrastructure, while fostering a culture of inclusion and ownership among our employees.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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