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Technical Customer Support Specialist - Night Shift

OxylabsVilnius
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong problem-solving skills and a customer-oriented mindset. Excellent communication abilities, both written and verbal. Ability to work effectively in a team environment. Prior experience in customer support or a related field is a plus. Willingness to work night shifts.

About the job

Oxylabs creates web data collection tools used by many well-known companies, including several in the Fortune 500. With a team of more than 500 professionals, the company focuses on ongoing innovation in this field.

Role overview

The Technical Customer Support Specialist - Night Shift position is based in Vilnius and centers on supporting customers and resolving their inquiries during overnight hours. The team values collaboration and a strong service approach, seeking people who enjoy assisting others and working together to solve problems.

What you will do

  • Assist customers and address questions or issues that arise during the night shift
  • Work closely with colleagues to deliver consistent support
  • Help maintain a positive experience for clients using Oxylabs solutions

What we offer

  • Opportunities for career growth with access to internal and external learning resources
  • Regular knowledge-sharing events
  • A collaborative team atmosphere
  • Mental and physical wellness resources

Motivated team players who want to contribute to customer service will find a supportive group at Oxylabs.

About Oxylabs

Oxylabs is a leading provider of sophisticated web data gathering solutions, catering to thousands of high-profile clients, including Fortune 500 companies. Our mission is to empower businesses with the data they need to thrive in today's fast-paced digital landscape.

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