About the job
ABOUT US
At Indie Campers, we are passionate about making road trips accessible to travelers everywhere. Our digital-first approach and dedication to customer satisfaction have allowed us to create a seamless booking experience, ensuring that high-quality road trips are available at competitive prices.
Having facilitated over one million nights of campervan rentals, we proudly serve more than 300,000 travelers from 169 countries. Our offerings include a diverse range of road trip options, from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our campervans.
With a strong focus on technology, we embrace exciting challenges that require talented individuals who are motivated to pursue their passion for travel. Join us as we expand our team and embark on this incredible journey together.
THE ROLE
We are seeking enthusiastic students or recent graduates eager to explore the dynamic world of RV and campervan rentals while gaining valuable hands-on experience in tourism. This internship will be based at our Berlin depot.
As a Tourism & Operations Intern, you will be the welcoming face of our brand, assisting guests in preparing for unforgettable road trips and ensuring their experiences end as positively as they began. If you thrive in high-energy environments, enjoy meeting new people, and embrace challenges, this is the adventure for you!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan features, clarify terms and conditions, and upsell additional road trip services.
Back-office activities:
- Operations handling: Coordinate reservations with available campervans, verify and prepare campers, and assemble road trip kits.
- Quality control: Ensure campervans are maintained in excellent condition by identifying and addressing maintenance or repair needs.
- Support activities: Assist the team in monitoring inventory, managing the campervan fleet, and resolving operational issues.
WHO ARE WE LOOKING FOR?
- You are a student or recent graduate eager to gain practical experience in the tourism and operations field.
- You possess excellent communication skills and a passion for customer service.
- You are adaptable, proactive, and enjoy working in a team-oriented environment.
- A background or interest in travel and tourism is a plus.
