Web Experience Lead

About Peec AIPeec AI is an innovative startup based in Berlin, currently in the Series A funding stage. We are dedicated to creating cutting-edge analytics and intelligence tools tailored for modern SEO and growth teams. As artificial intelligence transforms the way information is discovered online, businesses require novel strategies to gauge their visibili…

Role Overview ABOUT YOU GmbH is hiring a Team Lead Engineering for App & Web development. This leadership role guides a team of engineers working on digital products. The position is based in Hamburg or Berlin. What You Will Do Lead and support a team of engineers focused on app and web projects Encourage collaboration and technical growth within the group Promote high standards for digital product quality and delivery What We Look For Experience leading engineering teams Strong technical background in app and web development Comfort working in a changing, deadline-driven setting Location This role is based in Hamburg or Berlin.

Join our team at dev2 as a Senior/Lead Software Engineer focusing on Developer Experience, where you'll play a pivotal role in enhancing our development environment and tools. Collaborate with cross-functional teams to design, build, and improve solutions that empower developers to perform at their best. Your expertise will drive innovation and ensure a seamless developer journey.

At JetBrains, we are passionate about code. Since our inception in 2000, our mission has been to develop the most powerful and effective developer tools available. By automating routine checks and corrections, we accelerate production, empowering developers to innovate and create.About the InitiativeJetBrains is transitioning from standalone developer tools to a cohesive, AI-native platform for software development.AI is evolving from a mere editor assistant to an integral participant in the planning, building, reviewing, and operation of software across teams and organizations. This transformation brings forth challenges that go beyond individual tools, including governance, security, cost management, observability, and coordination between human and autonomous agents.Our aim is to establish a platform that facilitates the structured, scalable, and economically efficient adoption of AI in software development—without confining companies to closed ecosystems.We are constructing the foundation that integrates developer workflows, team collaboration, and organizational control into a cohesive system.This platform will function as the execution and governance layer for AI-driven development, seamlessly integrated with developer tools while designed for cross-team, product, and environment functionality.This initiative represents a long-term strategic investment for JetBrains and is a crucial element of our vision for the future of software development. The RoleWe are seeking a Developer Experience Lead to spearhead significant enhancements to the development experience within the JetBrains Cloud Platform (JCP).This position focuses on optimizing the productivity of JCP engineers by refining build systems, CI/CD pipelines, local development workflows, tooling infrastructure, and AI pipelines. You will be responsible for the developer experience from start to finish—covering local development, testing, CI processes, and production deployment. As this platform is rapidly evolving, many workflows and processes are still being refined. You will define what a superior development experience entails and guide the organization towards achieving it. As part of the team, your responsibilities will include:Leading and executing the strategy for developer experience enhancements across the entire JCP platform.Optimizing build systems (including Gradle, Nx, and others) for quicker builds, improved caching, and reliable scalability.Establishing AI development pipelines, managing context, agents, and transitions, and...

Speechify builds tools that remove reading barriers for millions. Our text-to-speech platform turns PDFs, books, Google Docs, news articles, and websites into audio, helping users read faster and remember more. With over 50 million users, our product lineup includes iOS, Android, and Mac apps, a Chrome extension, and a web app. Google named Speechify the Chrome Extension of the Year, and Apple selected us as App of the Day. About the Team Nearly 200 people work at Speechify, all fully remote. Team members have backgrounds at Amazon, Microsoft, Google, Stanford PhD programs, and startups like Stripe and Vercel. The structure is flat, everyone is expected to lead through technical skill and by delivering results. High standards, clear communication, and a drive to compete set the tone for how we work. Role Overview: Tech Lead, Web Core Product & Chrome Extension This Berlin-based role shapes the direction of our web core product and Chrome extension. The Tech Lead will make key product decisions, guide technical strategy, and focus on building user experiences that stand out. The work involves collaborating with other strong engineers, adapting to changing needs, and keeping the user at the center of every decision.

At AKQA, a proud member of WPP, we harness the creative potential of art and science to forge innovative ideas, products, and services. Our entrepreneurial spirit and collaborative mindset empower us to design adaptive digital experiences that not only captivate but also create a significant impact for our clients.Our Technology teams thrive at the convergence of creativity and engineering, crafting groundbreaking platforms for some of the world’s most renowned brands. We blend technical prowess with a culture of experimentation and craftsmanship, delivering scalable, forward-thinking solutions in close partnership with Creative, Strategy, and Delivery teams.As a Senior Web Developer, you will be instrumental in constructing modern, composable digital platforms. Your hands-on experience with state-of-the-art technologies will allow you to collaborate across disciplines, delivering high-impact, scalable solutions for global clients.Your role will be both practical and inspirational, fostering an exemplary technical team atmosphere. You will engage closely with colleagues to promote effective collaboration across all fields and to help navigate daily challenges. We seek a talented Senior Web Developer who is a proactive problem-solver and collaborative leader, with over 6 years of extensive frontend or full-stack development experience in agency, product, or enterprise-scale settings, demonstrating a successful history of delivering scalable digital solutions.

Transform the Travel Experience Embark on a journey with GetYourGuide, where we connect travelers with extraordinary experiences worldwide. Millions rely on us for unique activities they can trust, driven by our commitment to making every journey unforgettable—including yours. Are you ready to unleash your creativity and potential alongside a community of fellow explorers? Explore your next opportunity at our Berlin headquarters or in one of our global offices, from New York to Bangkok. Start your adventure by visiting getyourguide.careers. Team Mission At GetYourGuide, our supplier partners are the foundation of our success. They drive the growth of our marketplace and open doors to memorable travel experiences for millions. Your Role We are in pursuit of a Creative Strategy Lead for Supplier Brand to spearhead the creative strategy of GetYourGuide’s B2B segment. Collaborating closely with the Head of Supplier Brand and reporting to the Global Creative & Content Marketing Director, you will craft the visual and verbal identity of our supplier brand, advocating for a creative strategy that positions GetYourGuide as an essential partner for attractions, guided tours, and activities. This pioneering role requires a proactive leader who can set a bold vision, develop a distinctive brand system, and translate that vision into exceptional campaigns that achieve clear business objectives. You will actively connect our B2B team with the broader Creative organization, defining best practices and strategic opportunities to weave supplier narratives into our consumer brand. This is an exciting chance for a creative leader who excels in building sustainable business through innovative creativity—finding the perfect blend between the GetYourGuide brand and the aspirations of our suppliers. Your Key Responsibilities Champion the supplier creative vision for our B2B brand. Convert our supplier value proposition into a cohesive, differentiated creative platform that can scale globally. Create scalable supplier brand systems by developing brand guidelines, toolkits, and templates for supplier communications across marketing channels. Ensure that every interaction—from pitch decks to partner portals—exudes consistency, premium quality, and unmistakable GetYourGuide identity. Lead concept development and execution of innovative campaigns.

YOUR MISSION: At parloa, we aim to revolutionize the way individuals engage with businesses by creating seamless, personalized, and human-like conversations. Our AI Agent Management Platform enables enterprises to develop and oversee AI voice and chat agents at scale, transforming interactions into enduring relationships. As our Lead Staff Product Designer - Consumer Experience, you will spearhead the realization of our design vision for consumer-centric, multimodal experiences across various communication channels, including voice and chat. You will lead your cross-functional product team in translating this vision into intuitive, reliable, and engaging interfaces that ensure AI agents are simple and enjoyable to use. This is a unique opportunity to influence the design at the core of how users experience AI, shaping consumer-friendly interfaces that will define the future of Agentic AI. IN THIS ROLE YOU WILL: Bring the design vision to fruition within your product team, ensuring clarity and usability across consumer-oriented, multimodal experiences. Collaborate closely with product managers, engineers, and AI experts to align on priorities, user requirements, technical feasibility, and business impact. Strike a balance between simplicity and enjoyment, ensuring that interfaces feel natural and human-like across voice, chat, and graphical touchpoints. Lead UX strategy for your product team with a focus on multimodal consumer interactions, ensuring that research insights guide both immediate design decisions and long-term goals. Prototype and evaluate interaction models that make AI agents intuitive and trustworthy for everyday users. Maintain end-to-end ownership of design within your product team, guiding direction and delivering high-quality, hands-on work.

Join Tide as a Lead People Partner for our European operations, where you will be instrumental in shaping our people strategy and enhancing employee experience. You will collaborate with cross-functional teams to drive engagement, support talent development, and foster a culture of inclusivity and innovation. Your leadership will guide our HR initiatives, ensuring alignment with our business objectives and promoting a high-performance work environment.

At Intercom, we are revolutionizing customer engagement with our cutting-edge AI Customer Service solutions. Our mission is to empower businesses to deliver exceptional customer experiences through innovative technology.Our AI assistant, Fin, stands as the most sophisticated customer service AI available, enabling businesses to provide seamless, 24/7 support while enhancing customer interactions. When integrated with our Helpdesk, it forms the Intercom Customer Service Suite, an all-encompassing solution for complex queries that may require human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service excellence. Our core values drive us to innovate rapidly, challenge the status quo, and consistently deliver outstanding value to our customers.Berlin is a hub for top-tier technical talent and vibrant creativity, making it the ideal location for those who thrive on speed and innovation. Our ambition is to expand our team with 100 new hires across various departments including engineering, AI, data science, product, and design. Join us now to be a founding member of our R&D team in Germany and make a significant impact as we develop the world's premier customer agent!Your Role:As a Senior Product Manager on the Web team, you will be pivotal in bringing the narrative of Fin and the Intercom Suite to life through exceptional web experiences. Your contributions will not only showcase our innovative products but also articulate our brand story and vision for the future of AI-driven customer service. This role is highly visible and will significantly influence how prospects and customers perceive our brand, our offerings, and their importance.We are looking for candidates with a background in product marketing or substantial experience in crafting engaging narratives through digital platforms. You are proactive and results-oriented, adept at driving projects, making informed decisions, and ensuring that every launch meets our high standards for design, clarity, and craftsmanship. Close collaboration with product marketing, designers, engineers, and brand teams will be essential to produce visually striking, narratively rich, and high-performance web pages.Key Responsibilities:Oversee the complete delivery of high-quality narrative and storytelling webpages, from initial concept to final launch.Translate messaging into engaging web experiences that resonate with our audience.

About the Role dept is looking for a Lead UX/UI Designer (d/f/m) based in Hamburg or Berlin. This role focuses on creating user experiences for a range of platforms. The Lead UX/UI Designer works closely with cross-functional teams to design clear, effective interfaces and help products serve real user needs. What You Will Do Shape user experiences from concept to delivery across multiple platforms Collaborate with colleagues from different disciplines to develop intuitive designs Ensure that product interfaces are both functional and engaging Advocate for user needs throughout the design process

Join the innovative team at bunch as a Product Design Lead. We are looking for a visionary leader to drive our product design strategy and elevate user experience across our platforms. In this role, you will collaborate with cross-functional teams to create intuitive and engaging design solutions, mentor junior designers, and advocate for user-centered design principles.

Join our dynamic team as a Business Analyst specializing in Web and Mobile Banking. In this pivotal role, you will collaborate with cross-functional teams to analyze business needs and implement innovative solutions that enhance our digital banking platform. Your insights will guide the evolution of our services, ensuring they meet the highest standards of usability and functionality.You will engage with stakeholders to gather requirements, create detailed documentation, and provide actionable recommendations. Your analytical skills will be critical in identifying opportunities for improvement and driving strategic initiatives.

Kraken Technology builds software that helps utilities and energy providers create a more sustainable and intelligent energy ecosystem. The company’s platform supports renewable generation, grid management, and customer experience for clients around the world. The Client Delivery Lead role is based in Berlin and sits within the Client Delivery team. This position focuses on guiding European clients through technology transformations and overseeing major migration projects in the energy and utilities sector. What you will do Manage a core technology area for client projects, such as billing, finance, or communications. Lead migrations to the Kraken platform or handle ongoing technology needs for clients in the energy and utilities industry. Collaborate with Kraken’s technology and operations teams, as well as client stakeholders, to deliver projects on time and to specification. Why work here? Join a team focused on shaping the energy sector through technology. Contribute to projects that promote environmental sustainability and smarter energy management. Work with clients across Europe and take part in initiatives that drive industry change.

Customer Experience Enablement ManagerLocation: Berlin, GhentFluency in the local language and culture is essential for this position.Role OverviewAs a pivotal member of the Revenue Enablement Team, you will report directly to the Manager of Revenue Enablement. Your primary responsibility will be to spearhead the design, development, implementation, and evaluation of training initiatives tailored for new hires and existing staff within the Customer Organization, specifically focusing on the Expansion Team of over 50 Account Managers. Your mission is to empower these teams with the necessary skills and certifications to deliver exceptional customer experiences, thereby making a significant impact on our clientele.Key ResponsibilitiesLead New Hire Training: Oversee onboarding sessions to ensure new employees are well-prepared to achieve role-specific certifications and start contributing effectively. Training encompasses essential competencies, skills, and processes vital for success.Create Customized Training Programs: Develop both live and self-paced learning modules that integrate various instructional methods, including online assessments, role-playing activities, and job simulations.Implement Upskilling Initiatives: Organize boot camps and personalized training sessions to certify current team members on updated standards and practices, ensuring compliance with the latest industry best practices.Facilitate Collaborative Training: Conduct group workshops and individual coaching sessions, adapting to the diverse learning styles and preferences of team members.Engage in Cross-Functional Collaboration: Work alongside subject matter experts and departmental leaders to guarantee that training materials are relevant and aligned with organizational objectives.Enhance Training Programs: Solicit feedback to continually improve training content, maintaining its relevance, engagement, and effectiveness for both new and existing staff.Assess Training Outcomes: Evaluate the effectiveness of training initiatives by analyzing knowledge retention, certification rates, and practical application, and refine programs for better results. Prepare and present monthly reports on onboarding progress.

Role overview atolls seeks a Product Designer (m/f/x) in Berlin to focus on the Coupons Experience. The position involves shaping user journeys that are both intuitive and engaging. The goal is to support customer satisfaction while contributing to business growth. What you will do Design user interfaces and experiences within the Coupons product area Collaborate with cross-functional teams to develop solutions that resonate with users Bring forward ideas and designs to improve how customers interact with coupons

Almedia is looking for a VIP Experience Specialist in Berlin to support and delight its most valued clients. This role centers on building strong relationships and ensuring each interaction leaves a lasting impression. What you will do Manage and nurture relationships with VIP clients, acting as a primary point of contact. Organize and coordinate exclusive events tailored to client interests. Work closely with different teams to improve and personalize service offerings. What we look for Strong passion for customer service and hospitality. Ability to personalize experiences to exceed client expectations. Excellent communication and relationship-building skills. This position offers the chance to represent Almedia’s brand and make a real impact on client satisfaction through thoughtful, memorable experiences.

Customer Experience Enablement Manager Location: Berlin, Ghent Fluency in the local language and culture is essential for this role. Role Overview As a vital member of the Revenue Enablement Team, reporting directly to the Manager of Revenue Enablement, you will spearhead the design, development, execution, and assessment of training programs tailored for new hires and existing team members within the Customer Organization. This position focuses on enhancing the capabilities of the Expansion Team, which includes over 50 Account Managers, ensuring they possess the necessary skills and certifications to provide exceptional customer experiences. This role presents a unique opportunity to significantly influence our customers by empowering our internal front-line teams. Key Responsibilities General Responsibilities: Lead New Hire Training Programs: Orchestrate onboarding processes that prepare new employees to achieve role-specific certifications efficiently and begin contributing value quickly. Training covers essential competencies, skills, and processes. Create Customized Training Programs: Develop engaging live and self-paced training modules utilizing various instructional techniques such as online assessments, role-playing, and job simulations. Implement Upskilling Initiatives: Facilitate boot camps and tailored training sessions to certify current team members on updated standards and practices, ensuring alignment with evolving best practices. Conduct Group Training Sessions: Facilitate interactive workshops and one-on-one coaching sessions, adapting to diverse learning styles and requirements. Cross-Functional Collaboration: Work alongside subject matter experts and functional leaders to ensure training content is relevant and aligned with organizational objectives. Continuous Program Enhancement: Solicit feedback to refine training modules and keep content current and impactful for both new and existing team members. Evaluate Training Effectiveness: Assess training impact by measuring knowledge retention and certification success rates, continually improving programs based on real-world application.

GetYourGuide connects travelers with activities and experiences worldwide. As a Supplier Experience Specialist, the focus is on building strong partnerships with suppliers and supporting local sales teams to help our network grow and maintain high standards. This hybrid role is based in Berlin, with required in-office days on Mondays, Tuesdays, and Thursdays. Key Responsibilities Support local sales teams in 14 offices and their supply partners with daily operational needs. Collaborate with international colleagues across departments to resolve supply-related issues. Lead training sessions and educational programs for suppliers about platform features, updates, and tools. Coach and train local sales teams on internal systems and processes. Manage internal process improvement projects and BPO training initiatives. Monitor pricing, availability, and quality of inventory, assist with new product creation, and respond to partner questions. Guide suppliers through onboarding and help them succeed on the platform. Requirements 2-4 years of experience in project, supply, or sales support roles. Proactive and self-motivated approach to managing tasks and processes. Strong interpersonal skills and a collaborative mindset. Clear, effective communication skills in both written and spoken forms. Comfortable analyzing data; skilled with Jira, Excel, CRM systems, and AI tools. Enjoys problem-solving and improving processes. Understands the importance of a customer-focused approach. Work Setup This position is based in Berlin and follows a hybrid schedule. In-office attendance is required on Mondays, Tuesdays, and Thursdays. Learn More For details about working at GetYourGuide, visit getyourguide.careers.

About the Company:Industrious is a leading premium provider of flexible workplace solutions, offering some of the highest-rated workspaces in the industry. Our mission is to create exceptional work experiences for teams of all sizes and stages of development - and that commitment extends to our own team as well.We believe that outstanding work conditions arise from the people you collaborate with and the challenges you tackle together. Therefore, we are looking for colleagues who think outside the box and thrive in a truly collaborative environment.At Industrious, we foster new ideas, support one another, and celebrate collective achievements. We are excited to make a lasting impact on people’s work environments - and we hope you will join us on this mission.Fulfilled workdays happen when individuals can be themselves at work. Diversity in backgrounds, perspectives, and ideas is crucial to our success – both in crafting exceptional workplace experiences for our members and in our daily interactions. Industrious is committed to an inclusive and respectful environment that values individuality and accommodates diverse personalities. Here, who you are and what you bring matters. We celebrate our employees as unique individuals who can achieve extraordinary things together as a team.To learn more, visit www.industriousoffice.com/careers.About the Role:Our Member Experience Managers are pivotal contact points, problem solvers, and catalysts for creating outstanding member experiences. You will be the trusted liaison for our members, the familiar face everyone knows. In managing your location, you will utilize your strong business acumen to coordinate processes, ensure clear communication, and maintain smooth operations.You will engage with decision-makers at eye level and are not afraid to ask questions when information is lacking. You will actively connect with the local business community. You will confidently represent Industrious in your market and identify potential members you want to provide an extraordinary work experience for. Your genuine curiosity and proactive approach will be key in achieving these objectives.