German Player Support Specialist in Gaming | Sofia, Bulgaria

Join Mercier Consultancy as a German Player Support Specialist within our vibrant gaming division based in Sofia, Bulgaria! In this pivotal role, you'll serve as the primary support hub for our German-speaking gaming community, ensuring they enjoy an exceptional gaming experience.As our Player Support Specialist, you will address player inquiries, resolve ga…

Join Mercier Consultancy MD for an incredible opportunity to work in Greece as a Portuguese-speaking professional. We offer fully paid relocation and the chance to provide exceptional support and communication services to Portuguese-speaking customers in diverse industries like travel, hospitality, and customer service. Embrace a vibrant lifestyle in Greece while advancing your career in a dynamic international environment.ResponsibilitiesProvide outstanding customer support to Portuguese-speaking clients through various communication channels.Assist customers in handling inquiries and bookings while delivering tailored information to meet their needs.Ensure meticulous client record maintenance within CRM systems.Work collaboratively with internal teams to enhance customer experience.Stay updated on company products and services to offer accurate assistance.

Join Mercier Consultancy Group and explore a variety of exciting Dutch-speaking job opportunities in Sofia, Bulgaria! Our vibrant city offers a unique blend of culture and modernity, making it an ideal location to live and work. We provide a fully funded relocation package, ensuring a seamless transition as you embark on this new adventure. Become part of our diverse and inclusive team, where your language skills and expertise will help us deliver exceptional service and support across various roles.Key ResponsibilitiesDeliver top-notch support and assistance to Dutch-speaking clients through phone, email, or chat.Manage customer inquiries, resolve issues promptly, and ensure customer satisfaction.Collaborate effectively with colleagues and departments to enhance service quality.Keep accurate records of client interactions and handle confidential information responsibly.Embrace new processes and technologies to boost efficiency in your work.Engage in continuous training and development to stay ahead in the industry.

Join Mercier Consultancy Group, where we offer a remarkable opportunity for Finnish-speaking professionals to work in vibrant Sofia, Bulgaria, with all relocation expenses covered! This role is perfect for candidates eager to advance their careers in an international setting while enjoying the dynamic lifestyle of a European capital.Key ResponsibilitiesAssist clients and partners in Finnish across various communication channels.Support daily operational tasks and customer-centric processes.Effectively convey information and solutions to enhance customer satisfaction.Collaborate with diverse teams to achieve business objectives.Contribute to improving internal processes and customer experiences.

At bunq, we are not merely constructing a bank; we are revolutionizing the way individuals experience financial liberty. We firmly believe that our users deserve prompt and dependable assistance during urgent situations, providing them with complete peace of mind. As an SOS Hotline Support Guide, you will be the reassuring presence in challenging moments, embodying our philosophy of ownership, clarity, and trust restoration when it matters most Embrace OwnershipIn the role of SOS Hotline Support Guide, you will be pivotal in managing critical user interactions, ensuring their safety, security, and tranquility. This role transcends mere script-following; you will be a vital lifeline Immediately take charge of our 24/7 SOS Hotline, serving as the initial point of contact and mastering crisis de-escalation techniques to guide users from distress to a sense of security.Act as a definitive source of truth by employing strong analytical and investigative abilities to troubleshoot intricate issues, uncover root causes, and provide swift, conclusive solutions.Effortlessly connect urgent user needs with our internal processes, ensuring a reassuring and efficient experience while keeping the complexities behind the scenes hidden.Detect, analyze, and escalate systemic problems encountered, serving as our first line of defense to safeguard our entire user base and avert future issues.

Join a dynamic team at the forefront of the Business Process Outsourcing (BPO) sector in Bulgaria! With over 3,500 dedicated professionals in Sofia and Plovdiv, our client stands as the largest employer in the industry nationwide and commands a strong global presence. They take pride in fostering a vibrant company culture where their employees are the heart of the organization, benefiting from exceptional professional growth opportunities in an innovative and energetic environment.As a First Level Technical Support Agent for Italian speakers, you will be part of an enthusiastic team dedicated to:Providing exceptional client serviceEnsuring outstanding customer experience and satisfactionIdentifying and addressing user needsAssisting with inquiries, product support, and troubleshooting via phone, email, and chat

At Mercier Consultancy, we are thrilled to announce a career opportunity for a Flemish Front Office Technical Support Specialist based in Sofia, Bulgaria. This role offers a hybrid working model, allowing you the flexibility to work both remotely and on-site. As the main point of contact for our Flemish-speaking clients, you will play a vital role in delivering top-notch technical support and assistance for our diverse range of products and services.In this position, you will directly interact with clients to help troubleshoot and resolve a variety of technical issues. Your fluency in Flemish will be essential for ensuring client satisfaction and fostering strong relationships.Key Responsibilities Provide technical assistance to Flemish-speaking clients via phone, email, and chat Troubleshoot and resolve hardware and software-related technical problems Document client interactions and solutions accurately in our support system Advise clients on best practices and optimal usage of our products Collaborate with technical teams to escalate complex issues when necessary Engage in ongoing training to continuously enhance your technical expertise and support capabilities Collect client feedback and insights to help improve our service offerings

Join the dynamic team at Mercier Consultancy as a German Speaking Client Support Specialist! In this pivotal position, you will be the primary support contact for our German-speaking clientele, expertly addressing their inquiries and delivering outstanding service. Your proficiency in German will be essential in building robust client relationships and enriching their experience with our offerings.As a Client Support Specialist, you will tackle client concerns, provide comprehensive product information, and ensure effective communication. We seek individuals who are enthusiastic about customer service and excel in a collaborative environment that prioritizes teamwork and excellence.Responsibilities Assist German-speaking clients through various communication channels, including phone, email, and chat. Address client inquiries and resolve product and service-related issues efficiently. Document client interactions accurately in our CRM system. Collaborate with cross-functional teams to resolve complex client challenges. Educate clients on the optimal use of our products to help them achieve their objectives. Collect and relay client feedback to drive enhancements in service delivery. Maintain a positive and professional image of Mercier Consultancy in all client interactions.

Join Mercier Consultancy as a Spanish Player Support Specialist in our dynamic gaming department located in Sofia, Bulgaria! In this pivotal role, you will serve as the primary support contact for our vibrant Spanish-speaking gaming community, delivering exceptional assistance and ensuring an unparalleled gaming experience.Your responsibilities will include addressing player inquiries, troubleshooting game-related issues, and fostering a friendly and positive environment for all players. We are seeking enthusiastic individuals with outstanding communication skills and a strong commitment to customer service.Key ResponsibilitiesDeliver top-notch support to Spanish-speaking players via email, chat, and social mediaResolve technical issues, gameplay questions, and account-related inquiriesDocument player interactions and support requests accurately in our databaseCollaborate with internal teams to effectively address complex player concernsGather and communicate player feedback to the development team for ongoing product enhancementsCreate a welcoming and engaging community experienceStay up-to-date with the latest gaming trends and developments relevant to our products

Join Mercier Consultancy as a Swedish Player Support Specialist in our thriving gaming department based in Sofia, Bulgaria! In this exciting role, you will be the main support contact for our Swedish-speaking gaming community, ensuring they receive exceptional assistance and an unparalleled gaming experience.As a Player Support Specialist, your responsibilities will include handling player inquiries, troubleshooting game-related challenges, and fostering a welcoming and supportive atmosphere. We are seeking individuals who are not only enthusiastic about gaming but also possess excellent communication skills to engage effectively with our players.Key ResponsibilitiesDeliver outstanding support to Swedish-speaking players via email, chat, and social media.Resolve technical problems, gameplay inquiries, and account-related questions.Accurately document all player interactions and support requests in our database.Collaborate with other teams to address complex player issues efficiently.Collect and communicate player feedback to the development team for ongoing product enhancement.Contribute to a positive community for players through exceptional support.Stay up-to-date with the latest gaming trends and developments relevant to our offerings.

hmgroup seeks a Sales Consultant for the Ring Mall store in Sofia. This position focuses on supporting shoppers, sharing product knowledge, and helping create a positive shopping environment. Key responsibilities Guide customers through product choices and answer their questions Suggest items that match each shopper’s needs Help maintain a friendly, welcoming atmosphere in the store What we look for Interest in customer service and retail sales Clear, friendly communication style Dedication to providing excellent service

YOUR ROLEAs a Sales Consultant, you will play a pivotal role in delivering an exceptional customer experience. By warmly greeting our clients, you will assist them in their selections while introducing our latest products and collections. Adhering to our core values, you will contribute to both your personal success and the growth of the company.You will:Share your fashion knowledge to help our customers find the best options for themselves.Collaborate with your team to ensure outstanding customer service, including actively promoting our loyalty program.Maintain a well-stocked and organized sales floor and stockroom.Assist with the opening and closing procedures of the store.Represent yourself and the company in a positive and professional manner.YOUR TEAMOur stores are the heart of the company – the space where customers connect with our brand firsthand. As part of the dynamic in-store team, every role – from Sales Consultant to Department Manager, Visual Merchandiser, and Head Cashier – contributes to creating an inspiring and welcoming environment. You will have the opportunity to collaborate with colleagues from various locations, sharing experiences and achieving success together. By working with your team, you will play a key role in helping customers feel confident and free to express themselves through the latest fashion trends and classic styles. By building meaningful connections with customers in our stores, we create accessible and sustainable fashion for everyone.WHO YOU AREWe are looking for someone who has…Experience in customer service within the retail sector is a plus.A passion for engaging with customers and a keen interest in fashion – we will teach you everything else!And someone who is…Successful in a fast-paced environment with strong communication skills.Communicative, creative, and curious.Adaptive and results-oriented. ABOUT H&M GROUPH&M Group is an international collective of established fashion brands and initiatives. Our mission is to prove that there is no compromise between exceptional design, affordable pricing, and sustainable solutions. We strive to make fashion accessible to everyone by placing our customers at the core of every decision we make.Our team consists of thousands of dedicated and talented professionals united by a common culture and values. Together, we harness our strengths, differences, and knowledge to build the future of fashion.

YOUR ROLEAs a Sales Consultant, you will play a vital role in delivering an exceptional customer experience. By welcoming our customers, you will assist them in making selections while introducing them to our latest products and collections. By adhering to our values, you will contribute not only to your success but also to the company's growth.You will:Share your fashion knowledge to help our customers choose the best options for themselves.Collaborate with your team to ensure outstanding customer service, including actively promoting our loyalty program.Keep the floor and stock areas well-stocked and organized.Assist with store opening and closing procedures.Represent yourself and the company in a positive and professional manner.WHOM YOU WILL WORK WITHOur stores are the heart of the company – the place where customers engage with our brand firsthand. As part of a dynamic team in-store, every role contributes – whether as a Sales Consultant, Department Manager, Store Manager, Visual Merchandiser, or Head Cashier – to creating an inspiring and welcoming environment. You will have the opportunity to collaborate with colleagues from different stores, exchanging experiences and achieving successes together. Working with your team, you will play a crucial role in helping customers feel confident and free to express themselves through the latest fashion trends and classic styles. By building meaningful connections with customers in our stores, we create accessible and sustainable fashion for all.WHO YOU AREWe are looking for someone with…Experience in customer service within the retail sector will be an advantage.A passion for interacting with customers and an interest in fashion – we will teach you everything else!And someone who is…Successful in a dynamic environment, with strong communication skills.Communicative, creative, and curious.Adaptable and results-oriented. ABOUT USH&M Group is an international group of established fashion brands and initiatives. Our aim is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We strive to make fashion accessible to everyone, placing our customers at the center of every decision we make.Our team consists of thousands of dedicated and talented professionals united by a common culture and values. Together, we harness our strengths, differences, and knowledge to build the future of fashion.

Atlean World is a dynamic HR SaaS consultancy dedicated to fostering multicultural workplaces as the new standard. Our expertise lies in navigating multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Next Job Awaits – Boundless Opportunities! We are excited to offer a rewarding onsite work experience in Sofia for the position of Logistics & Delivery Advisor, requiring proficiency in both German and English. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's vibrant multicultural environmentRepresent a prestigious global brandSeize a fast-track career development opportunity Your Daily Responsibilities Will Include:Comprehensive training on our products/services where you will:Assist customers with their inquiriesAdvise customers on optimizing their use of the product/serviceEnsure high-quality standards in every case you manageRequirements for Success:What You Need to Thrive in This Role:Bilingual Proficiency: Fluent in German and B2 level EnglishTech Enthusiast: Eager to explore the latest technological advancementsCustomer-Centric: Prior experience is an advantageExceptional Communication SkillsEmpathetic Approach to Customer ServiceEmployee Benefits:Welcome Bonus plus Performance BonusComprehensive Relocation Package:Airport pick-up serviceFlight ticketsAccommodation for up to 21 days in a hotel/apartment300 BGN gross accommodation allowance per month on top of the salaryTransform Your Career with Boundless Opportunities!

Join Mercier Consultancy as a Dutch Language Player Support Specialist in our vibrant gaming department located in Sofia, Bulgaria! In this dynamic role, you will be the key support representative for our Dutch-speaking gaming community, dedicated to delivering top-notch assistance and guidance to players.Your responsibilities will encompass managing player inquiries, troubleshooting game-related challenges, and fostering a welcoming atmosphere for our community. We seek passionate gaming enthusiasts with outstanding communication skills who can actively engage with our players.Key ResponsibilitiesDeliver exceptional support to Dutch-speaking players via email, chat, and social media channels.Resolve technical issues, gameplay questions, and account-related inquiries.Document player interactions accurately within our support system.Work collaboratively with other teams to address complex player issues.Gather and relay player feedback to improve services.Encourage a positive gaming environment through effective player engagement.Stay informed on the latest gaming trends and updates.

Join the vibrant team at Mercier Consultancy as a French Speaking Email Support Specialist! In this essential role, you will provide exceptional email support to our French-speaking clients, ensuring their inquiries are addressed with the utmost professionalism and care. Your fluency in French will be invaluable in enhancing our customers' experience.As a key member of our support team, you will handle client emails, troubleshoot issues, and offer guidance on our services. Your ability to communicate effectively will greatly contribute to our clients' satisfaction.Key Responsibilities Respond to client inquiries and support requests via email in French Quickly troubleshoot and resolve client issues to maintain high satisfaction levels Document all client interactions accurately in our CRM system Provide detailed product information and assistance as needed Collaborate with cross-functional teams to escalate and resolve complex issues Collect and analyze client feedback to improve support processes Uphold a positive and professional representation of Mercier Consultancy in all communications

Join our dynamic team at Mercier Consultancy as a Spanish-Speaking Email Support Specialist! We are thrilled to offer an exciting opportunity for you to provide exceptional email support to our Spanish-speaking clientele. Your role will involve addressing client inquiries with utmost precision and professionalism, ensuring their needs are met promptly.As a vital member of our support team, you will respond to client emails, resolve issues, and provide guidance on our diverse range of products and services. Your fluency in Spanish will play a crucial role in fostering effective communication and enhancing client satisfaction.Key Responsibilities Address client inquiries and support requests via email in Spanish. Efficiently troubleshoot and resolve client issues to ensure a positive experience. Document client interactions and maintain precise records in our CRM system. Deliver detailed product information and assistance as necessary. Collaborate with other departments to escalate complex issues when needed. Gather client feedback and contribute to the continuous improvement of our support processes. Uphold a professional and positive image of Mercier Consultancy in all communications.

Join our vibrant team at JYSK as a Sales Assistant in Sofia, Mladost. We are looking for enthusiastic individuals who are passionate about customer service and are eager to contribute to our dynamic retail environment. As a Sales Assistant, you will play a crucial role in ensuring a positive shopping experience for our customers by assisting them in selecting products that meet their needs.Key responsibilities include maintaining store presentation, managing inventory, and providing exceptional service. If you thrive in a fast-paced setting and enjoy working with people, this is the perfect opportunity for you!

Join Mercier Consultancy as an Italian-Speaking Rent-a-Car Consultant in the vibrant city of Sofia! We are seeking a passionate and customer-oriented individual to enhance our team. This role comes with fully paid relocation, giving you the opportunity to embark on a rewarding career while enjoying the benefits of life in Bulgaria.In this position, you will serve our Italian-speaking clientele by addressing their car rental needs and facilitating a seamless rental experience. Your responsibilities will include managing customer inquiries, processing bookings, and maintaining open lines of communication throughout the rental process. Collaborating with various teams, you will ensure vehicle availability and prioritize customer satisfaction.Key Responsibilities Assist Italian-speaking customers with car rental reservations, modifications, and inquiries Provide comprehensive information on rental options, policies, and procedures Efficiently manage rental agreements and associated documentation Promptly and professionally resolve customer complaints or issues Work closely with fleet and operations teams to guarantee vehicle availability and maintenance Keep accurate records of customer interactions and transactions Support marketing initiatives and promotions aimed at Italian-speaking clients

Join our dynamic team at Sutherland as a Luxury Hotel Client Advisor, where you will engage with our esteemed clients in both German and English. This fully remote position allows you to work from the comfort of your home while delivering exceptional service to our high-end clientele.