Dutch Customer Care Specialist at Atlean World | Sofia

Atlean World is a forward-thinking HR SaaS Consultancy dedicated to fostering multicultural environments as the new standard in the workplace. We excel in multilingual markets, ensuring that candidates have a seamless and enjoyable recruitment journey.Your Next Career Opportunity Without Boundaries!We are excited to offer an extraordinary onsite work experie…

Role Overview cxg is looking for a Freelance Customer Experience Evaluator in Sofia, Bulgaria. This project-based role focuses on luxury automotive brands and their customer service standards. What You Will Do Visit assigned automotive locations in Sofia to observe and assess customer interactions Analyze service quality and overall customer experience Deliver detailed feedback and insights to help improve luxury automotive services Location Based in Sofia, Област София, Bulgaria.

Join Mercier Consultancy in an exciting role as a Dutch Speaking Customer Support Specialist for our client's Household Appliances Company, located in Greece. This key position involves delivering exceptional support to our Dutch-speaking clientele, addressing queries related to a diverse range of household appliances.Your proficiency in Dutch will be essential as you assist customers with product details, order processing, and troubleshooting. Your dedication to providing top-notch customer service will significantly contribute to customer satisfaction and loyalty in this dynamic and expanding sector.Responsibilities Deliver exceptional customer service in Dutch via phone, email, and chat concerning household appliances. Assist customers with inquiries about products, availability, and order status. Effectively and professionally resolve customer complaints and technical problems. Accurately document all customer interactions in our CRM system. Collaborate with internal teams to ensure prompt order fulfillment and issue resolution. Collect customer feedback to guide improvements in our products and services. Stay updated on new products and trends within the household appliances industry.

Join Mercier Consultancy as a dynamic Spanish Speaking Fashion Customer Support Specialist! This role offers an exciting opportunity to deliver outstanding support to our Spanish-speaking clientele in the fashion industry. Your expertise and enthusiasm will ensure that our clients' inquiries are addressed with the highest level of service.In this position, you will be the first point of contact for customers seeking information about our fashion products, order statuses, and styling advice. Your love for fashion, coupled with your dedication to customer service, will help create unforgettable experiences for our clients.Key ResponsibilitiesCommunicate effectively with Spanish-speaking customers via phone, email, and chat to resolve their fashion-related inquiries.Provide comprehensive details about products, collections, and current promotions.Assist customers with order management, including processing returns and exchanges.Ensure accurate documentation of customer interactions within our CRM system.Work closely with the fashion team to guarantee customers receive the latest information about our offerings.Promote customer engagement by offering personalized styling advice and tailored product recommendations.Gather customer feedback and insights to enhance service quality and product selection.

Mercier Consultancy is excited to offer a fantastic opportunity for a Czech-Speaking Customer Solutions Consultant in Sofia, Bulgaria, complete with fully funded relocation. In this pivotal role, you will serve as the primary liaison for our Czech-speaking clients, providing tailored customer solutions that foster satisfaction and engagement.You will thrive within a vibrant team environment, addressing client inquiries, troubleshooting challenges, and delivering bespoke solutions to meet diverse client needs. This position not only offers a pathway for career advancement but also comes with comprehensive relocation support.Key Responsibilities Deliver dedicated support for Czech-speaking clients Identify client needs and provide customized solutions Collaborate with internal teams for prompt issue resolution Accurately document client interactions and solution processes Suggest service enhancements based on client feedback Assist in onboarding and training for new clients Stay informed on company offerings and industry trends

Role Overview Coface is hiring a Sales Manager for Business Information Services in Sofia. This position focuses on growing sales and strengthening service offerings in the business information sector. What You Will Do Develop strategies to expand the client base for information services Maintain and deepen relationships with current clients Ensure high-quality delivery of business information services Collaborate with teams across the company to align services with market needs Contribute to the overall growth of the business Location Sofia

Join Mercier Consultancy as a Dutch Speaking Customer Support Specialist for our esteemed Client's Digital Marketing Platform. In this vital position, you will be the first point of contact for our Dutch-speaking clientele, delivering outstanding support and guidance on our cutting-edge digital marketing solutions.Your proficiency in Dutch is crucial as you navigate clients through the platform's features, address their inquiries, and assist in troubleshooting issues. With your exceptional customer service skills, you will cultivate meaningful relationships and enhance the overall user experience on our platform.Key Responsibilities Provide exceptional customer service in Dutch via multiple channels, including phone, email, and chat. Assist clients with questions about platform functionalities, issue resolution, and account management. Offer technical support and guide users in effectively utilizing our digital marketing tools. Accurately document customer interactions in our CRM system. Work collaboratively with internal teams to ensure swift resolution of client issues. Collect and communicate customer feedback to drive continuous improvement. Stay informed about the latest trends in digital marketing and updates on our platform.

Join our dynamic team as a Bilingual Customer Protection Contact Center Analyst at Entain, where your skills in Dutch and English will be pivotal in providing exceptional service to our customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring their safety and satisfaction.

Role Overview Sutherland is hiring a Bilingual Customer Support Specialist for a leading music streaming platform. This fully remote position is based in Sofia, Sofia City Province, Bulgaria. What You Will Do Support music streaming users in both French and English Assist customers with questions about the platform, subscriptions, and technical issues Engage with music fans worldwide, ensuring a positive experience Who We’re Looking For Fluent in French and English Comfortable working remotely Familiar with digital streaming services Enjoys helping others and solving problems

Join the dynamic team at Mercier Consultancy as an Italian-Speaking Customer Solutions Consultant in Sofia, Bulgaria. We offer comprehensive relocation support to help you transition seamlessly into your new role. In this position, you will be responsible for delivering exceptional customer service and personalized solutions to our Italian-speaking clientele, ensuring their satisfaction and success.This is an exciting opportunity to work in a collaborative environment where you will handle client inquiries, troubleshoot issues, and provide tailored solutions that align with our clients' needs. As part of our team, you will enjoy career growth opportunities and a supportive atmosphere in Sofia.

Mercier Consultancy is hiring a Danish-speaking Customer Support Agent for its fintech operations. This role is based in Sofia, Bulgaria, with a relocation package provided to help new team members settle in smoothly. Role Overview Support Danish-speaking customers as they navigate fintech products and services. The position centers on troubleshooting issues, answering questions, and ensuring each interaction leaves clients feeling supported and confident in their financial tools. The work directly impacts customer satisfaction and the reputation of Mercier Consultancy in the financial services sector. Main Responsibilities Provide support to Danish-speaking customers through phone, email, and chat channels Respond to questions about fintech products and services Identify, investigate, and resolve technical problems, or escalate complex cases when needed Document all customer interactions accurately in the support system Work with internal teams to resolve issues promptly Keep up to date with developments in fintech to better assist customers Maintain a customer-focused approach in every conversation Relocation Support A comprehensive relocation package is available for those moving to Sofia for this position.

Join Mercier Consultancy as a Dutch-Speaking iRobot Support Specialist in the vibrant city of Sofia, Bulgaria. This exciting role comes with a fully covered relocation package, providing you with a unique opportunity to grow your career in an international setting.In your capacity as a Dutch-Speaking iRobot Support Specialist, you will deliver exceptional technical and customer support to our Dutch-speaking clientele utilizing iRobot products. You will take charge of troubleshooting technical problems, resolving issues, and ensuring a seamless customer experience through efficient and effective communication.Key ResponsibilitiesDeliver outstanding support to Dutch-speaking iRobot customers through phone, email, and chat channels.Diagnose and resolve hardware and software challenges associated with iRobot products.Advise customers on optimal product usage and maintenance techniques.Accurately record support interactions within the CRM system.Work collaboratively with technical teams to escalate and resolve intricate issues.Enhance support documentation and resources to improve customer interactions.Maintain high customer satisfaction levels and foster positive relationships with clients.

Join Cross Border Talents as a Customer Support Specialist and utilize your Danish language skills in beautiful Sofia, Bulgaria. We are seeking enthusiastic Danish Native Speakers to provide exceptional support as part of a dynamic team.About Our ClientTELUS International Europe is a premier leader in the Business Process Outsourcing (BPO) sector in Bulgaria, employing nearly 50,000 talented individuals across 20 countries. We specialize in delivering innovative contact center solutions, IT outsourcing, and creative customer service support in over 50 languages for clients around the globe.

Join our dynamic team at Mercier Consultancy as a Czech-speaking Customer Support Specialist in the vibrant city of Sofia, Bulgaria! This exciting opportunity is perfect for individuals who are passionate about delivering exceptional customer service and are eager to enhance their professional skills in a supportive environment.As part of our team, you will assist our clients with their inquiries, provide solutions to their problems, and ensure a delightful customer experience. We value our employees and offer a complimentary relocation package to help you transition smoothly into your new role.

Join Mercier Consultancy as a Spanish Speaking Client Relations Specialist and be a vital part of our team! In this pivotal role, you will cultivate and manage relationships with our valued Spanish-speaking clients, ensuring their needs are met with the highest standards of professionalism. Your proficiency in Spanish will play a crucial role in boosting client satisfaction and loyalty.As a Client Relations Specialist, you will engage directly with clients to provide insights, troubleshoot issues, and facilitate a smooth client experience. We are looking for an enthusiastic, proactive individual who is dedicated to client service and eager to help us deliver exceptional support.ResponsibilitiesAct as the primary liaison for Spanish-speaking clients, addressing inquiries and concerns via phone, email, and chatDevelop and sustain robust client relationships, understanding their unique needs and preferencesSupport the onboarding process for new clients, ensuring they receive comprehensive training and assistanceMaintain accurate records of client interactions and updates within our CRM systemCollaborate with internal teams to tackle client challenges and improve service deliveryGather client feedback to inform enhancements and ensure satisfactionProactively promote our services and solutions to meet client needs

Join our team at JYSK as a Sales Assistant in Sofia! We are looking for enthusiastic individuals who are passionate about customer service and sales. You will be responsible for assisting customers, maintaining the store's visual standards, and supporting the sales team in achieving targets.

Join our dedicated team at GoDaddy, where we empower our customers to turn their ideas into reality. As a Technical Support Specialist I, you will be at the forefront of providing exceptional support to our customers, assisting them with technical inquiries and ensuring a smooth experience with our services. Your role will involve troubleshooting issues, providing solutions, and enhancing customer satisfaction through effective communication and technical knowledge.

Atlean World is a dynamic HR SaaS consultancy dedicated to fostering multicultural environments in the workplace. Our expertise lies in multilingual markets, ensuring that the candidate recruitment process is both seamless and enjoyable.Your Next Job Awaits Without Boundaries!Join us in Sofia for an exciting opportunity as an Irish Support Experience Specialist.Why the Support Experience Specialist Role is Ideal for Your Growth:Live in Sofia and immerse yourself in diverse cultural experiences.Be the face of a global brand.Accelerate your career development.Your Daily Responsibilities Will Include:Undergoing specialized training for our product/service, you will:Address customer inquiries effectively.Guide customers to maximize their use of our product/service.Ensure a high quality of service in each interaction.

ABOUT TIDETide empowers small and medium-sized enterprises (SMEs) by streamlining their banking and administrative tasks, allowing them to focus on what they do best. Our innovative solutions—ranging from business accounts to invoicing and accounting—are designed to save time and reduce costs.With a rapidly expanding membership of over 1.8 million across the UK, India, Germany, and France, Tide is reshaping the small business banking landscape.We leverage cutting-edge technology to offer quick onboarding, competitive fees, and unique features, all aimed at helping SMEs thrive. Our mission is simple: assist SMEs in reclaiming their time and financial resources.Tide facts:Available for SMEs in the UK, India, Germany, and FranceOver 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growthMore than $300 million raised in fundingA diverse workforce of over 2,500 Tideans globallyOffices in Central London, member support and tech centre in Sofia, Bulgaria, and additional tech centres across Europe and AsiaABOUT THE TEAMBecome a vital part of our energetic Collections Team, where we turn challenges into opportunities. Our diverse members are dedicated to fostering strong customer relationships and enhancing account management. In this supportive environment, your skills will flourish as you contribute to the future of debt recovery.ABOUT THE ROLEAs a Collections Specialist, your primary responsibilities will include:Providing essential support to our membersManaging arrears according to Collections PoliciesCreating effective repayment plans in collaboration with our membersMaintaining accurate logs and reports, ensuring detailed documentation of actions and decisionsWHAT WE ARE LOOKING FORWe seek an individual with exceptional customer engagement skills to join our Collections team. Our members, often facing challenges, require guidance, and you will receive comprehensive training to equip you with the necessary tools to deliver effective solutions. You will handle a variety of inquiries and requests, ensuring timely and efficient responses.

Become a vital part of our vibrant team dedicated to delivering exceptional technical support to our corporate clients and end users via chat. In this role, you will efficiently resolve inquiries while adhering to our high standards of service, ensuring customer satisfaction is always at the forefront of your efforts.Your key responsibilities include:Responding promptly and professionally to customer queries through chat.Identifying and troubleshooting technical issues effectively.Guiding users with clear, step-by-step solutions.Escalating unresolved issues to the appropriate teams as needed.Keeping accurate records of customer interactions.Striving for excellence in customer satisfaction.