Career Manager - Customer Success

At Appian, our core values of Intensity and Excellence shape our identity. We uphold high standards in every endeavor, ensuring that our work is executed with precision and quality. Our team embraces challenges with determination and accountability, striving together to achieve outstanding results. Joining Appian means becoming part of a dedicated team commi…

As a Legal Project Manager at Clifford Chance, you will work closely with the File Partner and Managing Associate, leveraging resources from the Legal Support Centre (LSC) and other business professionals. You will play a pivotal role in managing the entire lifecycle of significant legal matters, from pricing and initiation to post-closing activities. Your objective will be to ensure that all matters are delivered efficiently, within budget, and aligned with client expectations.Your responsibilities will include:Collaborating with clients and colleagues to prepare detailed scope, resource allocations, and budget proposals for various legal matters, while tracking progress and alerting stakeholders to any deviations, alongside developing contingency plans as necessary.Working with File Partners and Managing Associates to ensure adequate resourcing of matters, considering anticipated changes and the availability of team members.Coordinating kickoff meetings, ensuring all team members are well-informed about the matters and client expectations, while maintaining regular updates on any changes.Establishing and maintaining effective communication channels, including working party lists and online resource rooms.Ensuring compliance with information barriers and maintaining insider lists as necessary.Acting as the liaison to clients, external counsel, and other service providers, facilitating effective communication.Developing timelines to track milestones, deliverables, and dependencies, while preparing periodic reports for stakeholders.Identifying risks and issues proactively, offering solutions and coordinating appropriate responses.Assisting with the billing process and providing update reports to clients as needed.Coordinating post-closing activities and ensuring successful matter closure.

Are you passionate about shaping the future of digital design? Join Canva as a Product Manager - External Subscriptions! In this pivotal role, you will spearhead the development and enhancement of our subscription services, ensuring they meet the diverse needs of our global user base.As a Product Manager, you will collaborate with cross-functional teams to create innovative product solutions that drive user engagement and satisfaction. Your insights will directly influence our product roadmap, and your strategic thinking will help us expand our market presence.

Join our dynamic team as a Retail Sales and Education Manager and play a pivotal role in enhancing our brand presence in the retail market. You will lead initiatives to educate and empower our retail partners, ensuring they are well-equipped to represent our products effectively. Your expertise will drive sales performance while fostering strong relationships with key stakeholders.

Join Notion Labs Inc. as a Marketing Strategy & Operations Manager where you will lead our marketing initiatives to enhance brand awareness and drive operational efficiency. This role will involve collaborating with cross-functional teams to develop and implement innovative marketing strategies that resonate with our audience.

Join Guzman y Gomez as an Assistant Restaurant Manager and become a key player in delivering exceptional dining experiences. In this role, you will assist in managing daily operations, ensuring the highest standards of service, and leading a passionate team. Your skills in fostering a vibrant restaurant culture and your ability to motivate staff will be crucial to your success.

Our Mission At Datacom, we partner with organizations and communities throughout Australia and New Zealand to positively impact lives and empower businesses with innovative technology solutions.About the Role As the Manager of Business Operations within our dynamic Business Operations team, you will spearhead the identification, implementation, and enhancement of best practice processes aimed at achieving operational excellence. This strategic and hands-on role involves leading cross-functional teams to tackle complex business challenges while driving performance improvements that align with our organizational objectives.Our offices are located across Australia, and while we value in-person collaboration, we also recognize the importance of work-life balance, allowing flexibility in working from home arrangements based on team preferences.Your Responsibilities In your role as Manager of Business Operations, you will:Lead and facilitate cross-functional project teams to implement process enhancements.Establish performance metrics and identify opportunities for future improvements.Analyze data to uncover root causes of issues and develop best practice methodologies.Align improvement initiatives to rectify performance gaps.Provide expert consultation on re-engineering techniques and process optimization.Conduct internal presentations and training sessions focused on measurement, analysis, improvement, and control processes.Perform cost-benefit analyses for proposed process changes or new initiatives.Promote a principled health and safety culture in accordance with Datacom policies.We pride ourselves on being an agile organization, responsive to the evolving needs of our customers, technology advancements, and internal stakeholders, which often leads to the evolution of roles to meet these demands.What You Will BringEssential Experience:6+ years of relevant technical or operational experience, complemented by a tertiary qualification.A strong grasp of current business operations processes and practices.Familiarity with the complete sales-to-delivery lifecycle.Robust financial management skills, with an understanding of cost, utilization, and project revenue relationships.A proven track record of leading collaborative, cross-functional teams to achieve organizational success.Outstanding stakeholder engagement, influence, and negotiation abilities.Excellent analytical, consultative, and problem-solving capabilities.A Bachelor's degree in Business, IT, Science, Engineering, Economics, or a related field.Preferred Qualifications:Experience in a technology-focused environment.

Join VaynerMedia as a Project Manager in Sydney, where you will play a pivotal role in driving innovative projects from conception to completion. Collaborate with cross-functional teams, manage project timelines, and ensure client satisfaction through effective communication and strategic planning.

Join Minor International as a Regional Marketing Manager in Sydney, where you will play a critical role in driving our marketing strategies across the region. In this position, you will collaborate with diverse teams to enhance brand visibility, engage customers, and implement innovative marketing campaigns. Your expertise will be vital in analyzing market trends and developing strategic initiatives that align with our organizational goals.

Role overview Colliers seeks an Assistant Project Manager to join the construction team in Sydney. This position plays a key role in supporting the delivery and oversight of construction projects, with a focus on meeting established deadlines and staying within budget. What you will do Assist with managing construction projects from the planning phase through to completion Coordinate with clients, contractors, and internal teams to keep projects on track Monitor project progress to help ensure quality standards are consistently met Support issue resolution and help maintain clear communication among all stakeholders

Tracksuit Limited develops brand tracking tools that focus on simplicity and accessibility. The platform gathers brand insights by running tens of thousands of surveys each month, giving companies a clearer picture of how consumers view their brands and competitors. More details about Tracksuit’s work and philosophy are available at gotracksuit.com. Commitment to Inclusion Tracksuit values a range of perspectives and backgrounds, believing this diversity leads to stronger results. The company encourages applications from people of all experiences, even if every listed requirement is not met. Curiosity, growth, and authenticity are important qualities at Tracksuit.

Join KPMG's Enterprise Advisory division, where we empower mid-market clients to achieve remarkable business transformations through our comprehensive consulting, risk assurance, and technology services. Our mission is to unlock significant value for our clients, working collaboratively from strategy development to execution, leveraging advanced technology and deep operational expertise to foster growth, efficiency, resilience, and sustainability.Your OpportunityWe are excited to announce openings for Managers, Associate Directors, and Directors within our Enterprise Advisory sector.Risk and AssuranceOur Risk team specializes in designing and transforming risk functions, developing enterprise risk management frameworks, advising on governance, risk, and control solutions, and assisting businesses in identifying and managing operational risks. Our Risk Consulting practice is rapidly growing, dedicated to helping clients understand and navigate their risk environments.

Location: Sydney, New South Wales, AustraliaCompany: Australian Payments Plus (AP+) About Australian Payments Plus Australian Payments Plus (AP+) brings together a wide range of payment solutions, including Australia’s domestic debit network, real-time and data-rich payments infrastructure, secure bill payments, digital identity verification, QR payments, and open wallet solutions. AP+ supports businesses, government, and consumers as it continues to shape the future of payments in Australia. Role Overview: Risk in Change Manager This is a maximum term contract role based in Sydney. The Risk in Change Manager sits within the Line 1 Business Risk Hub, working closely with Group Risk and Business Risk teams. The position focuses on managing risk throughout major projects and change initiatives, from delivery through post-implementation. This hands-on role involves daily collaboration across functions to identify, assess, and address risks in line with AP+’s risk appetite and strategic direction. Candidates should have strong experience in risk management within change and project environments, and a track record of leading risk activities for complex initiatives. Main Responsibilities Lead thorough Risk in Change assessments across all programs. Identify, prioritize, and manage risks related to delivery and change. Embed risk management practices into project and change frameworks. Advisory and Governance Advise senior leaders on risk implications for programs and transformations. Prepare clear risk reports and actionable recommendations. Monitor and adjust mitigation strategies as needed. Continuous Improvement Enhance Risk in Change processes and build organizational capabilities. Promote best practices among delivery teams. Regulatory Engagement Support interactions with the Reserve Bank of Australia for significant changes. Assist in reviewing and developing regulatory submissions.

Join our team at ib vogt GmbH as a Development Manager in Sydney, Australia. In this pivotal role, you will lead and manage the development of innovative solar energy projects. Your expertise will contribute to our mission of providing sustainable energy solutions. We are seeking a dynamic leader who excels in project management and can navigate complex development processes.

Location: Flexible - For candidates within commuting distance of our offices in Sydney or Newcastle, we encourage a hybrid work model (3 days in the office, 2 days remote). For those located outside these areas, full remote options are available.About UsAt Avetta, we empower leading organizations by connecting them with qualified suppliers, contractors, and vendors through our innovative SaaS platform. Our technology enhances visibility and fosters sustainable growth for businesses and their supply chains, with over 85,000 active customers across more than 100 countries.Role Overview - As an Implementation Project Manager (IPM), you will play a crucial role in the successful execution of client onboarding and implementation initiatives. You will collaborate with clients to facilitate a seamless transition onto the Avetta platform, managing implementations and specific workstreams within larger projects, all while ensuring timely delivery and high-quality execution.The IPM will work closely with both internal teams and client stakeholders to coordinate activities, monitor progress, and address challenges. You will adhere to established implementation methodologies and receive guidance from senior team members on more complex scenarios, paving the way for growth into advanced project leadership roles.Key ResponsibilitiesClient Implementation DeliveryOversee client implementations and specific workstreams within larger projects.Assist in client onboarding processes, including kickoff meetings, timelines, and status updates.Gather and analyze client requirements, translating business needs into system configurations and setup tasks.Guide clients through standard onboarding processes, ensuring clarity regarding timelines, roles, and expectations.Project Coordination & ExecutionCreate and maintain project plans, timelines, and task tracking using established tools and templates.Monitor project progress, identify risks, and escalate issues to senior team members as necessary.Coordinate cross-functional activities across Product, Engineering, Operations, and Support teams.Ensure system configurations and setups are completed, tested, and validated before going live.Client Communication & SupportAct as the primary point of contact for daily client communication during implementation.Provide regular updates on project status and ensure client satisfaction throughout the onboarding process.

About Us:Burson, a distinguished member of WPP, is at the forefront of global communications, dedicated to enhancing client value through reputation management. Our team comprises niche experts equipped with cutting-edge technologies and innovative creativity, empowering brands to leverage their reputation as a strategic advantage for future leadership. Joining Burson means becoming part of a vibrant global community of lifelong learners, continually pushing the boundaries of innovation.WPP (LSE/NYSE: WPP) serves as the trusted growth partner for the world's premier brands, combining advanced media intelligence and data solutions with world-class creativity and strategic expertise. We provide comprehensive support to help clients navigate change, seize opportunities, and achieve transformative growth. Learn more at WPP.com.For further details, visit bursonglobal.com and connect with us on LinkedIn and Instagram.Role OverviewWe are seeking a dynamic Account Manager (Corpsumer) to join our Sydney team, where you will work on a diverse portfolio of corporate and consumer clients, delivering integrated communications that prioritize reputation.This position is ideal for candidates with a corpsumer background, possessing experience in B2C campaigns while also having exposure to B2B environments. A critical aspect of this role is a strong Data & Intelligence orientation, leveraging insights and performance metrics to drive impactful campaigns and enhance outcomes.

Join the Salomon team as an Assistant Store Manager at our vibrant Galeries location in Sydney! We're a pioneering outdoor sports brand established in 1947 in the breathtaking French Alps. Our mission is to empower adventurers worldwide by designing cutting-edge, performance-driven gear. As a key member of our team, you'll work closely with the Store Manager to elevate our customer's retail experience and inspire a passionate team.Key Responsibilities:Lead and Inspire: Drive the team to achieve sales goals while ensuring exceptional customer service.Own the Floor: Manage inventory and maintain visual merchandising standards to create an inviting shopping atmosphere.Drive Success: Innovate strategies to increase foot traffic, sales conversions, and customer loyalty.Dream Team: Collaborate with the Store Manager in recruiting, training, and developing staff to foster a vibrant work culture.Run the Show: Oversee operations of the store, ensuring a smooth launch and managing ongoing projects.Analyse and Optimize: Monitor financial performance and prepare insightful reports to guide decision-making.Stay True to the Brand: Uphold company policies and health & safety standards while embodying the Salomon ethos in every aspect of your work.

Join our dynamic team at alo Yoga as the Store Manager in the vibrant Sydney CBD! As a leader in the wellness and yoga industry, we are dedicated to inspiring and empowering our community. In this pivotal role, you will oversee daily operations, drive sales, and ensure an exceptional customer experience while fostering a positive team environment. Your passion for wellness and strong leadership skills will help us continue to elevate our brand.

Role Overview Insiderone is hiring a Senior Customer Success Manager in Sydney, Australia. This role focuses on helping clients get the most out of Insiderone’s products. Success in this position means building strong client relationships and acting as a trusted partner throughout their journey. What You Will Do Work directly with clients to understand their goals and challenges Provide tailored solutions that help clients succeed with Insiderone’s offerings Develop and execute strategies to boost customer engagement, retention, and satisfaction Guide clients through onboarding and support them as they grow with Insiderone Build and maintain long-term relationships, serving as a key point of contact Location This position is based in Sydney, Australia.

Role Overview Canva is looking for a Senior Strategic Sourcing Manager to strengthen procurement strategies and build strong supplier partnerships. This position focuses on driving cost savings without compromising quality or sustainability across sourcing activities. What You Will Do Lead sourcing initiatives to improve procurement efficiency Develop and maintain supplier relationships Identify opportunities for cost optimization while upholding quality and sustainability standards Location This role is based in Sydney.