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Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients to achieve long-term success as top-tier hiring organizations by utilizing the powerful Lever product suite.
We are in search of an exceptionally organized and meticulous Certification Program Manager to bolster our Customer Education team. In this capacity, you will spearhead the development and management of our certification program, ensuring its adherence to industry standards and best practices. Your proficiency in program management, instructional design, and customer education will be instrumental in the success of our certification initiatives.
Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients …
Join MaintainX as a Senior Technical Product Manager specializing in Search, where you will drive innovation and enhance user experience through our search functionalities. You will lead cross-functional teams, engage with stakeholders, and spearhead product strategies to optimize our search capabilities.
Hello and welcome! Are you on the lookout for an exciting new challenge? Or perhaps you're just exploring the options available in the market? Either way, you're in the right spot! As a pivotal driver of our go-to-market strategy, Revenue Operations plays a crucial role in our planning and execution processes. In the position of Senior Manager, Revenue Operations, you will lead the regional RevOps team, cultivating a high-performing environment that serves as a strategic partner to our GTM leadership. You will implement a top-tier operational rhythm that encompasses forecasting, pipeline performance, and KPI governance—empowering leaders with reliable insights, accountability, and the agility to act swiftly. Your responsibilities will include defining, monitoring, and evolving KPIs throughout the customer lifecycle, providing clarity on essential metrics, their significance, and the necessary actions to enhance outcomes. You will collaborate closely with Finance, GTM, Product, and Enablement teams to craft investment cases, boost productivity and capacity, and develop scalable processes that promote predictability and profitable growth. This is a high-impact leadership role that blends strategic planning, analytical rigor, and cross-functional influence to achieve measurable business results. Key Responsibilities: As the Senior Manager of Revenue Operations, you will spearhead the NOAM Retail RevOps strategy and execution for your region—ensuring operational excellence, robust governance, and a consistent GTM cadence that aligns with revenue and profitability goals. You will transform company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance. Weekly Performance Review and Forecast/Pipeline Cadence Lead the weekly business rhythm with GTM leadership, presenting a clear narrative on pipeline health, performance trends, risks, and necessary actions. Ensure rigorous forecasting processes across EOM, EOQ, and EOY, maintaining accuracy, consistency, and accountability across teams. Adapt KPI frameworks as business needs evolve—introducing innovative metrics and scorecards that enhance decision-making and execution. Bi-weekly Performance Deep Dives (AE & AM) Conduct bi-weekly deep dives into New Business and Account Management performance at both representative and segment levels. Identify leading indicators, conversion trends, and execution gaps; collaborate with GTM leaders and Enablement to translate insights into prioritized actions. Proactively surface pipeline risks and opportunities, ensuring follow-through with clear ownership, timelines, and measurable outcomes.
Join air-tek as a Technical Operations Analyst and play a pivotal role in enhancing our operational processes through data-driven insights and technical expertise. You will collaborate with cross-functional teams to optimize our technology systems and ensure seamless operations that support our mission of delivering exceptional service to our clients.
Full-time|CA$130K/yr - CA$145K/yr|Hybrid|Toronto, ON
This role is Hybrid and will require presence in our Toronto, ON office 2 days a week. OpenTable has been a leader in the restaurant industry for over 25 years, serving millions of diners and collaborating with more than 60,000 restaurant partners. As a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), we are committed to empowering restaurants to flourish by providing innovative technology that allows them to focus on their teams, guests, and profitability while enabling diners to effortlessly find and reserve their ideal dining experiences. At OpenTable, every team member plays a crucial role in our mission and culture, which is rooted in hospitality and the care for others. You will join a global team and contribute to our portfolio of metasearch brands. The Senior Manager, Revenue Strategy & Operations will lead various sales and services programs, initiatives, and analytical efforts. The ideal candidate will possess the ability to manipulate large data sets to identify trends and provide actionable recommendations. This role will require collaboration with multiple departments, including executive leadership, sales, marketing, finance, product, and data engineering, to support the design, implementation, and optimization of business strategies. You will deliver data-driven insights to internal stakeholders to shape both short- and long-term strategic plans. A strong understanding of the correlation between clean data, efficient processes, and impactful reporting is essential. As a Senior Manager, you should have a comprehensive understanding of the OpenTable Sales and Services organization, or the capacity to acquire this knowledge. This role demands excellent communication, project management, and data analysis skills, along with a comfort in formulating strategic recommendations. Proficiency with Salesforce, reporting tools such as Preset, SQL queries, and a background in finance or analytics is required.
Join mecka.ai as a Senior Operations Lead, where you will play a crucial role in optimizing our operational strategies and leading a dedicated team to achieve excellence. In this position, you will harness data-driven insights to streamline processes, enhance productivity, and drive sustainable growth.Your responsibilities will include overseeing daily operations, implementing best practices, and collaborating with cross-functional teams to ensure alignment with organizational goals. If you are passionate about operational efficiency and possess exceptional leadership skills, we want to hear from you!
Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's potential. As leaders in identity management, we are committed to creating a secure environment that allows organizations to embrace the future confidently. We are searching for innovative thinkers who thrive on solving complex challenges and are driven by a sense of urgency and excellence. Join us in a role that defines your career and aligns with our mission. If you're ready to make an impact, let's connect.Okta: The World’s Identity Company™As the foremost leader in identity management, Okta is dedicated to building a more secure world. Our neutral, robust, and extensible platform places identity at the core of your technology stack, securing all identities, including customers, employees, partners, and AI agents.Trusted by Leading Brands. Okta is the trusted partner for two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000 as they navigate their identity-powered journeys.The Strategic Workforce Identity OpportunityFocus on Okta Platform: This role is key to our Strategic segment team, overseeing large enterprise organizations across critical industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.The Technical Account Management (TAM) team consists of a global network of Okta product experts committed to ensuring our customers' success. We strive to understand each client's unique ecosystem, allowing us to not only tackle current challenges but also anticipate and innovate for the future.As a Senior Technical Account Manager, your primary focus will be on Workforce Identity, acting as a trusted technical advisor and advocate for our largest customers. You will be responsible for strategic account alignment and broad deployment strategies to foster sustainable success through enhanced technical maturity.Key Workforce Identity Solutions You Will Support:The Okta Platform safeguards employees, contractors, and partners across the entire identity lifecycle, addressing governance, access, and privileged controls.
Join Opendoor as a Senior Manager of Growth Marketing Operations, where you'll lead strategic marketing initiatives to drive customer acquisition and retention. In this pivotal role, you will oversee the development and implementation of data-driven marketing strategies, optimizing our marketing funnel to enhance overall performance. You'll collaborate with cross-functional teams and provide insights to shape our growth trajectory.
Wisedocs AI is a rapidly expanding, venture-funded AI platform revolutionizing the way insurance companies evaluate claims. With approximately $20 million USD raised, a global workforce of over 100 team members, and more than 90 clients across North America and Australia, we are witnessing a year-over-year revenue increase.Founded by industry veterans who have navigated the claims process, Wisedocs blends extensive domain expertise with cutting-edge AI trained on over 100 million documents. Our platform simplifies complex medical records into concise, structured insights, supported by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that simplify complexity, speed up decision-making, and create meaningful impact when it matters most.Role SummaryAt Wisedocs, we are constructing the infrastructure that underpins modern insurance and legal document review, and our revenue engine is rapidly expanding. As Marketing, Sales, and Customer Success scale concurrently, we are seeking an individual who can integrate the GTM (Go-to-Market) strategy: an innovator who constructs systems, highlights signals, and transforms data into actionable decisions that propel our business forward.The Senior Manager of Revenue Operations will oversee our complete GTM tech stack—from conceptualization to implementation. You will design the reporting framework that our Senior Leadership Team (SLT) relies on, driving daily performance across our customer-facing teams.This position is ideal for someone who is outcome-oriented, proactive, and possesses a strong perspective. If you seek a defined backlog and a steady scope, this role may not be for you. However, if you aspire to take ownership of a function and influence how a scaling company operates its revenue engine, this is the opportunity for you.Your Responsibilities:GTM Technology & SystemsLead the configuration, administration, and evolution of HubSpot and the wider GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others).Assess new technology solutions to enhance and modernize our revenue generation engine.Facilitate integrations and data flows across platforms to ensure a single source of truth for the revenue organization.Provide support to end-users as required.Reporting, Analytics & InsightsEstablish and manage the GTM reporting infrastructure utilized by senior leadership, encompassing pipeline, conversion, retention, and expansion metrics.Address ad-hoc analysis requests with context and insight—not merely figures.Proactively identify trends, anomalies, and opportunities, consistently accompanied by recommendations.
Join Marqeta as a Senior Product Manager for our Dashboard & Enterprise Operational Platforms, where you will spearhead the strategy, development, and continuous enhancement of systems that drive efficient financial operations at scale. You will take ownership of the Marqeta Dashboard, our primary operational interface utilized by customers, bank partners, and internal teams to manage card programs, analyze transactions, resolve disputes, and track performance metrics. Your role will involve constructing tools that empower operations teams to navigate financial products securely and effectively, simplifying intricate workflows into user-friendly, scalable systems. This will include opportunities to implement AI-driven automation, enhance operational transparency, and minimize manual tasks across the platform. You will collaborate with Engineering, Design, Risk, Compliance, Customer Experience, and Data teams to deliver impactful solutions integral to Marqeta's operations. The Marqeta Dashboard is the hub of operations, enabling customers to manage their programs, address issues, and gain control over their financial products. This position is pivotal in shaping the evolution of the user experience — transforming operational challenges into scalable, intelligent systems that foster efficiency, visibility, and growth. At Marqeta, we embrace a Flexible First approach. This role allows for remote work from anywhere within Ontario, Canada. We are excited about the prospect of you joining our team!
Discover OktaAt Okta, we are known as the world's leading identity management platform, empowering individuals and organizations to securely access any technology, anywhere, on any device or app. Our versatile products, including the Okta Platform and Auth0 Platform, deliver secure access, authentication, and automation that place identity at the heart of business security and growth.We value diverse perspectives and experiences, seeking not just to fill roles but to cultivate lifelong learners who contribute positively to our culture.Join us in our mission to build a world where identity truly belongs to you.As the Senior Learning & Development Program Manager, you will play a pivotal role in architecting our AI-driven modernization efforts while spearheading the Talent, Development, and Experience (TDE) ecosystem in Toronto within our global L&D team. Your work will connect local employee experiences with global AI initiatives, transforming our internal processes from manual to scalable, AI-assisted models.
About From Day One:At the forefront of navigating the evolving business landscape, From Day One is a dynamic media outlet and conference series dedicated to fostering people-centric approaches in business. Since our establishment in 2018, we have successfully engaged over 150,000 attendees, hosted more than a thousand speakers, and produced impactful conferences across 20 major cities in the U.S. and beyond. Our unique cross-disciplinary approach brings together leaders from CSR, HR, marketing, and communications, alongside civic leaders, authors, and journalists, to collaborate on business strategies that uplift workers, customers, and communities. Our editorial team, led by veteran journalist Stephen Koepp, also provides insightful reporting and opinion pieces that resonate with our audience.We are on the lookout for proactive, self-motivated individuals who exemplify leadership qualities. We refer to these team members as 'drivers'. If you thrive in a collaborative environment and embody the following characteristics, we encourage you to apply:You inspire and energize your peers, rather than waiting for motivation.You are resourceful, taking ownership and finding solutions instead of making excuses.You strive for excellence and continuously seek to improve processes.You are passionate about your work and approach your mission with urgency.You tackle challenges with enthusiasm and a positive mindset.Our mission is centered around enhancing the relationship between business and society, and our efforts are aimed at building a brighter future. By maintaining this optimistic perspective, we not only uplift ourselves but also inspire those around us.About This Role:We are currently seeking a Senior Technical Project Manager to drive the development of next-generation digital products for our conference and media operations. You will collaborate closely with the founder and an agile team of developers to define, plan, and launch innovative tools, including AI-driven registration analytics and user-friendly digital experiences.Your responsibilities will include: defining product requirements, managing sprints, drafting specifications, and ensuring that our solutions effectively address the intended challenges. Additionally, you will serve as a vital resource for our globally distributed team, providing support for technical integrations, software evaluations, and implementation processes.The ideal candidate will possess exceptional organizational skills, a keen technical curiosity, and the ability to transform ambiguity into actionable strategies.
Role overview The Senior Technical Recruiter at Aerovect Inc. focuses on building a strong pipeline of robotics talent in Toronto. This position requires insight into the technical hiring landscape and an ability to match skilled professionals to roles where they can make an impact. What you will do Identify and attract experienced candidates for technical positions in robotics Connect with professionals who have a genuine interest in robotics and technology Screen applicants and evaluate their technical qualifications for current openings Help drive Aerovect’s growth by supporting projects that advance robotics innovation Location This role is located in Toronto.
Rocket Lab Ltd. operates as a comprehensive space company, offering launch services, spacecraft design and manufacturing, payload solutions, and satellite components. The company supports a wide range of missions, from scientific research and Earth observation to climate projects, national security, and technology demonstrations. Its Electron rocket is among the most frequently launched U.S. rockets, with over 230 satellites delivered to orbit. Rocket Lab is also developing Neutron, a reusable medium-lift vehicle for larger constellation deployments. The Space Systems division produces satellites, payloads, and components, including hardware used in NASA’s Moon and Mars missions and the James Webb Space Telescope. The Space Systems team oversees the entire production lifecycle for satellites and their subsystems. This includes building complete spacecraft for lunar and Martian missions, as well as specialized components like solar panels, flight software, reaction wheels, star trackers, separation systems, and radios. The team brings together engineers, technicians, and designers to deliver solutions for commercial, government, and defense projects, and provides hardware and software support for a variety of missions. Role overview The Program Manager II/Senior for ADCS Components is based in Toronto, Canada. This position leads both internal and customer-facing activities for Rocket Lab’s Attitude Determination and Control System (ADCS) component programs. The Program Manager works closely with Production, Engineering, and Operations teams to develop detailed plans, forecasts, and responses that align with internal objectives and customer requirements.
Join ServiceNow as a Technical Support Management Manager, where you will lead a team dedicated to delivering exceptional customer support services. This role requires a strategic thinker who can enhance operational effectiveness while ensuring customer satisfaction. You will oversee the training and development of support staff, manage performance metrics, and implement best practices to improve service delivery. Your leadership will be crucial in fostering a culture of collaboration and excellence within the team.
Join the Future of Commerce as a BPO Program Manager at Gorgias!At Gorgias, we envision a world where conversations drive shopping experiences. We are at the forefront of this revolution with our innovative platform, integrating AI technology to enhance customer engagement, support, and sales throughout their journey. Conversational Commerce is not just a trend; it's the future of ecommerce and we are proud to lead this transformation.Our core mission is to convert every customer interaction into a meaningful relationship that is personal, seamless, and intelligent. By leveraging our deep product knowledge alongside advanced AI capabilities, we strive to make shopping feel more genuine and connected.To achieve success, we are committed to:Quality: Ensuring all conversations feel authentic and aligned with brand identity.Experience: Delivering a hassle-free shopping experience from initial chat to final checkout.Re-engagement: Facilitating personalized dialogues rather than generic marketing messages.The potential is enormous. As AI revolutionizes purchasing behaviors, Gorgias is laying the groundwork for the next decade of ecommerce, empowering brands with intelligent agents that understand their customers.Become part of our mission to make Conversational Commerce a reality.The Role:Gorgias 360 is our managed customer experience solution. We don’t just provide software; we take full responsibility for a merchant's customer support operations by integrating our Gorgias AI platform with a dedicated team of AI and human agents, facilitated through BPO partners. Our clients are billed directly for a comprehensive Customer Experience service encompassing both software and personnel. This program is crucial as it allows Gorgias to cater to mid to large-scale merchants that require extensive service offerings.With proven market traction and a portfolio of active accounts, the Gorgias 360 program is at a pivotal stage and requires a dedicated leader to transition it from an experimental phase to a scalable, repeatable operation. As the BPO Program Manager, you will be the sole owner of this program, responsible for pre-sales qualification, managing BPO partnerships, planning automation at the account level, and reporting program economics to the leadership team. This role is part of the Customer Experience organization and collaborates cross-functionally with Sales, Implementation, and Customer Success teams, reporting directly to the COO.Your Responsibilities:Program EconomicsManage program economics and ensure profitability.
Position OverviewThe Program Manager plays a pivotal role in overseeing the comprehensive management of ongoing programs, encompassing planning, organization, development, staffing, leadership, and control of program activities.Key ResponsibilitiesLead and cultivate the program team by building, managing, and inspiring members as needed. Provide coaching and mentorship to enhance team maturity and authority.Oversee the program budget, ensuring expenses are tracked against forecasts and that anticipated benefits are realized throughout the program lifecycle.Plan the entire program from start to finish, actively monitoring and reporting on progress.Identify challenges and proactively initiate corrective actions as needed.Communicate effectively and regularly with all stakeholders, both within the team and the larger organization.Take ownership of the benefits realization plan, ensuring it aligns with organizational goals.Coordinate the management of multiple related projects aimed at achieving strategic business objectives. Approve project plans from teams, negotiating work packages as necessary, ensuring timely, quality, and budget-compliant delivery.Manage and resolve interdependencies among program projects.Implement a robust risk management process from the outset, effectively managing program risks.Ensure high-quality standards by integrating quality processes at the program's inception.Report on the overall program status to the steering group at regular intervals and on an ad-hoc basis.Accountable for the deliverables from third-party collaborators as required.Collaborate closely with Quality Assurance as needed.Develop and maintain a comprehensive program plan that illustrates the integration of key deliverables.Establish governance and operational practices for the program team.During Pilot Implementation 1, act in the capacity of an Implementation Specialist by assessing, installing, and supporting the selected pilot dealer.
As an Operations Manager at Opendoor, you will spearhead our operational strategies to enhance efficiency and drive growth. You will lead a dynamic team dedicated to optimizing processes and improving our customer experiences. Your insights will be crucial in shaping our operational roadmap and ensuring we meet our ambitious goals.
Full-time|CA$135K/yr - CA$165K/yr|On-site|Toronto, ON
At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.
Role overview eliseai seeks a Senior Manager, Product Strategy and Operations to drive the company’s expansion into new areas within the housing sector. The position centers on shaping product direction, refining operational processes, and partnering with teams across the organization to deliver solutions that meet client needs. What you will do Direct the creation and rollout of product strategies for emerging housing sector verticals Study markets to uncover opportunities and guide business decisions Enhance operational workflows to support both product launches and ongoing service delivery Work closely with teams from various functions to keep efforts aligned and execution effective Requirements Proven experience in market analysis and shaping strategy Background in improving and optimizing operations Comfort working with a range of teams and moving projects ahead Location This role is based in Toronto.
Become a pivotal member of our dynamic and expanding team, collaborating closely with forward-thinking talent acquisition professionals and industry leaders worldwide. Your contributions will enable organizations to leverage hiring as a strategic asset. In this role, you will act as a trusted advisor, employing a consultative approach to empower our clients …
Join MaintainX as a Senior Technical Product Manager specializing in Search, where you will drive innovation and enhance user experience through our search functionalities. You will lead cross-functional teams, engage with stakeholders, and spearhead product strategies to optimize our search capabilities.
Hello and welcome! Are you on the lookout for an exciting new challenge? Or perhaps you're just exploring the options available in the market? Either way, you're in the right spot! As a pivotal driver of our go-to-market strategy, Revenue Operations plays a crucial role in our planning and execution processes. In the position of Senior Manager, Revenue Operations, you will lead the regional RevOps team, cultivating a high-performing environment that serves as a strategic partner to our GTM leadership. You will implement a top-tier operational rhythm that encompasses forecasting, pipeline performance, and KPI governance—empowering leaders with reliable insights, accountability, and the agility to act swiftly. Your responsibilities will include defining, monitoring, and evolving KPIs throughout the customer lifecycle, providing clarity on essential metrics, their significance, and the necessary actions to enhance outcomes. You will collaborate closely with Finance, GTM, Product, and Enablement teams to craft investment cases, boost productivity and capacity, and develop scalable processes that promote predictability and profitable growth. This is a high-impact leadership role that blends strategic planning, analytical rigor, and cross-functional influence to achieve measurable business results. Key Responsibilities: As the Senior Manager of Revenue Operations, you will spearhead the NOAM Retail RevOps strategy and execution for your region—ensuring operational excellence, robust governance, and a consistent GTM cadence that aligns with revenue and profitability goals. You will transform company OKRs into actionable plans, metrics, and operational rhythms that foster clarity, alignment, and performance. Weekly Performance Review and Forecast/Pipeline Cadence Lead the weekly business rhythm with GTM leadership, presenting a clear narrative on pipeline health, performance trends, risks, and necessary actions. Ensure rigorous forecasting processes across EOM, EOQ, and EOY, maintaining accuracy, consistency, and accountability across teams. Adapt KPI frameworks as business needs evolve—introducing innovative metrics and scorecards that enhance decision-making and execution. Bi-weekly Performance Deep Dives (AE & AM) Conduct bi-weekly deep dives into New Business and Account Management performance at both representative and segment levels. Identify leading indicators, conversion trends, and execution gaps; collaborate with GTM leaders and Enablement to translate insights into prioritized actions. Proactively surface pipeline risks and opportunities, ensuring follow-through with clear ownership, timelines, and measurable outcomes.
Join air-tek as a Technical Operations Analyst and play a pivotal role in enhancing our operational processes through data-driven insights and technical expertise. You will collaborate with cross-functional teams to optimize our technology systems and ensure seamless operations that support our mission of delivering exceptional service to our clients.
Full-time|CA$130K/yr - CA$145K/yr|Hybrid|Toronto, ON
This role is Hybrid and will require presence in our Toronto, ON office 2 days a week. OpenTable has been a leader in the restaurant industry for over 25 years, serving millions of diners and collaborating with more than 60,000 restaurant partners. As a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), we are committed to empowering restaurants to flourish by providing innovative technology that allows them to focus on their teams, guests, and profitability while enabling diners to effortlessly find and reserve their ideal dining experiences. At OpenTable, every team member plays a crucial role in our mission and culture, which is rooted in hospitality and the care for others. You will join a global team and contribute to our portfolio of metasearch brands. The Senior Manager, Revenue Strategy & Operations will lead various sales and services programs, initiatives, and analytical efforts. The ideal candidate will possess the ability to manipulate large data sets to identify trends and provide actionable recommendations. This role will require collaboration with multiple departments, including executive leadership, sales, marketing, finance, product, and data engineering, to support the design, implementation, and optimization of business strategies. You will deliver data-driven insights to internal stakeholders to shape both short- and long-term strategic plans. A strong understanding of the correlation between clean data, efficient processes, and impactful reporting is essential. As a Senior Manager, you should have a comprehensive understanding of the OpenTable Sales and Services organization, or the capacity to acquire this knowledge. This role demands excellent communication, project management, and data analysis skills, along with a comfort in formulating strategic recommendations. Proficiency with Salesforce, reporting tools such as Preset, SQL queries, and a background in finance or analytics is required.
Join mecka.ai as a Senior Operations Lead, where you will play a crucial role in optimizing our operational strategies and leading a dedicated team to achieve excellence. In this position, you will harness data-driven insights to streamline processes, enhance productivity, and drive sustainable growth.Your responsibilities will include overseeing daily operations, implementing best practices, and collaborating with cross-functional teams to ensure alignment with organizational goals. If you are passionate about operational efficiency and possess exceptional leadership skills, we want to hear from you!
Empowering Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's potential. As leaders in identity management, we are committed to creating a secure environment that allows organizations to embrace the future confidently. We are searching for innovative thinkers who thrive on solving complex challenges and are driven by a sense of urgency and excellence. Join us in a role that defines your career and aligns with our mission. If you're ready to make an impact, let's connect.Okta: The World’s Identity Company™As the foremost leader in identity management, Okta is dedicated to building a more secure world. Our neutral, robust, and extensible platform places identity at the core of your technology stack, securing all identities, including customers, employees, partners, and AI agents.Trusted by Leading Brands. Okta is the trusted partner for two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000 as they navigate their identity-powered journeys.The Strategic Workforce Identity OpportunityFocus on Okta Platform: This role is key to our Strategic segment team, overseeing large enterprise organizations across critical industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.The Technical Account Management (TAM) team consists of a global network of Okta product experts committed to ensuring our customers' success. We strive to understand each client's unique ecosystem, allowing us to not only tackle current challenges but also anticipate and innovate for the future.As a Senior Technical Account Manager, your primary focus will be on Workforce Identity, acting as a trusted technical advisor and advocate for our largest customers. You will be responsible for strategic account alignment and broad deployment strategies to foster sustainable success through enhanced technical maturity.Key Workforce Identity Solutions You Will Support:The Okta Platform safeguards employees, contractors, and partners across the entire identity lifecycle, addressing governance, access, and privileged controls.
Join Opendoor as a Senior Manager of Growth Marketing Operations, where you'll lead strategic marketing initiatives to drive customer acquisition and retention. In this pivotal role, you will oversee the development and implementation of data-driven marketing strategies, optimizing our marketing funnel to enhance overall performance. You'll collaborate with cross-functional teams and provide insights to shape our growth trajectory.
Wisedocs AI is a rapidly expanding, venture-funded AI platform revolutionizing the way insurance companies evaluate claims. With approximately $20 million USD raised, a global workforce of over 100 team members, and more than 90 clients across North America and Australia, we are witnessing a year-over-year revenue increase.Founded by industry veterans who have navigated the claims process, Wisedocs blends extensive domain expertise with cutting-edge AI trained on over 100 million documents. Our platform simplifies complex medical records into concise, structured insights, supported by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that simplify complexity, speed up decision-making, and create meaningful impact when it matters most.Role SummaryAt Wisedocs, we are constructing the infrastructure that underpins modern insurance and legal document review, and our revenue engine is rapidly expanding. As Marketing, Sales, and Customer Success scale concurrently, we are seeking an individual who can integrate the GTM (Go-to-Market) strategy: an innovator who constructs systems, highlights signals, and transforms data into actionable decisions that propel our business forward.The Senior Manager of Revenue Operations will oversee our complete GTM tech stack—from conceptualization to implementation. You will design the reporting framework that our Senior Leadership Team (SLT) relies on, driving daily performance across our customer-facing teams.This position is ideal for someone who is outcome-oriented, proactive, and possesses a strong perspective. If you seek a defined backlog and a steady scope, this role may not be for you. However, if you aspire to take ownership of a function and influence how a scaling company operates its revenue engine, this is the opportunity for you.Your Responsibilities:GTM Technology & SystemsLead the configuration, administration, and evolution of HubSpot and the wider GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others).Assess new technology solutions to enhance and modernize our revenue generation engine.Facilitate integrations and data flows across platforms to ensure a single source of truth for the revenue organization.Provide support to end-users as required.Reporting, Analytics & InsightsEstablish and manage the GTM reporting infrastructure utilized by senior leadership, encompassing pipeline, conversion, retention, and expansion metrics.Address ad-hoc analysis requests with context and insight—not merely figures.Proactively identify trends, anomalies, and opportunities, consistently accompanied by recommendations.
Join Marqeta as a Senior Product Manager for our Dashboard & Enterprise Operational Platforms, where you will spearhead the strategy, development, and continuous enhancement of systems that drive efficient financial operations at scale. You will take ownership of the Marqeta Dashboard, our primary operational interface utilized by customers, bank partners, and internal teams to manage card programs, analyze transactions, resolve disputes, and track performance metrics. Your role will involve constructing tools that empower operations teams to navigate financial products securely and effectively, simplifying intricate workflows into user-friendly, scalable systems. This will include opportunities to implement AI-driven automation, enhance operational transparency, and minimize manual tasks across the platform. You will collaborate with Engineering, Design, Risk, Compliance, Customer Experience, and Data teams to deliver impactful solutions integral to Marqeta's operations. The Marqeta Dashboard is the hub of operations, enabling customers to manage their programs, address issues, and gain control over their financial products. This position is pivotal in shaping the evolution of the user experience — transforming operational challenges into scalable, intelligent systems that foster efficiency, visibility, and growth. At Marqeta, we embrace a Flexible First approach. This role allows for remote work from anywhere within Ontario, Canada. We are excited about the prospect of you joining our team!
Discover OktaAt Okta, we are known as the world's leading identity management platform, empowering individuals and organizations to securely access any technology, anywhere, on any device or app. Our versatile products, including the Okta Platform and Auth0 Platform, deliver secure access, authentication, and automation that place identity at the heart of business security and growth.We value diverse perspectives and experiences, seeking not just to fill roles but to cultivate lifelong learners who contribute positively to our culture.Join us in our mission to build a world where identity truly belongs to you.As the Senior Learning & Development Program Manager, you will play a pivotal role in architecting our AI-driven modernization efforts while spearheading the Talent, Development, and Experience (TDE) ecosystem in Toronto within our global L&D team. Your work will connect local employee experiences with global AI initiatives, transforming our internal processes from manual to scalable, AI-assisted models.
About From Day One:At the forefront of navigating the evolving business landscape, From Day One is a dynamic media outlet and conference series dedicated to fostering people-centric approaches in business. Since our establishment in 2018, we have successfully engaged over 150,000 attendees, hosted more than a thousand speakers, and produced impactful conferences across 20 major cities in the U.S. and beyond. Our unique cross-disciplinary approach brings together leaders from CSR, HR, marketing, and communications, alongside civic leaders, authors, and journalists, to collaborate on business strategies that uplift workers, customers, and communities. Our editorial team, led by veteran journalist Stephen Koepp, also provides insightful reporting and opinion pieces that resonate with our audience.We are on the lookout for proactive, self-motivated individuals who exemplify leadership qualities. We refer to these team members as 'drivers'. If you thrive in a collaborative environment and embody the following characteristics, we encourage you to apply:You inspire and energize your peers, rather than waiting for motivation.You are resourceful, taking ownership and finding solutions instead of making excuses.You strive for excellence and continuously seek to improve processes.You are passionate about your work and approach your mission with urgency.You tackle challenges with enthusiasm and a positive mindset.Our mission is centered around enhancing the relationship between business and society, and our efforts are aimed at building a brighter future. By maintaining this optimistic perspective, we not only uplift ourselves but also inspire those around us.About This Role:We are currently seeking a Senior Technical Project Manager to drive the development of next-generation digital products for our conference and media operations. You will collaborate closely with the founder and an agile team of developers to define, plan, and launch innovative tools, including AI-driven registration analytics and user-friendly digital experiences.Your responsibilities will include: defining product requirements, managing sprints, drafting specifications, and ensuring that our solutions effectively address the intended challenges. Additionally, you will serve as a vital resource for our globally distributed team, providing support for technical integrations, software evaluations, and implementation processes.The ideal candidate will possess exceptional organizational skills, a keen technical curiosity, and the ability to transform ambiguity into actionable strategies.
Role overview The Senior Technical Recruiter at Aerovect Inc. focuses on building a strong pipeline of robotics talent in Toronto. This position requires insight into the technical hiring landscape and an ability to match skilled professionals to roles where they can make an impact. What you will do Identify and attract experienced candidates for technical positions in robotics Connect with professionals who have a genuine interest in robotics and technology Screen applicants and evaluate their technical qualifications for current openings Help drive Aerovect’s growth by supporting projects that advance robotics innovation Location This role is located in Toronto.
Rocket Lab Ltd. operates as a comprehensive space company, offering launch services, spacecraft design and manufacturing, payload solutions, and satellite components. The company supports a wide range of missions, from scientific research and Earth observation to climate projects, national security, and technology demonstrations. Its Electron rocket is among the most frequently launched U.S. rockets, with over 230 satellites delivered to orbit. Rocket Lab is also developing Neutron, a reusable medium-lift vehicle for larger constellation deployments. The Space Systems division produces satellites, payloads, and components, including hardware used in NASA’s Moon and Mars missions and the James Webb Space Telescope. The Space Systems team oversees the entire production lifecycle for satellites and their subsystems. This includes building complete spacecraft for lunar and Martian missions, as well as specialized components like solar panels, flight software, reaction wheels, star trackers, separation systems, and radios. The team brings together engineers, technicians, and designers to deliver solutions for commercial, government, and defense projects, and provides hardware and software support for a variety of missions. Role overview The Program Manager II/Senior for ADCS Components is based in Toronto, Canada. This position leads both internal and customer-facing activities for Rocket Lab’s Attitude Determination and Control System (ADCS) component programs. The Program Manager works closely with Production, Engineering, and Operations teams to develop detailed plans, forecasts, and responses that align with internal objectives and customer requirements.
Join ServiceNow as a Technical Support Management Manager, where you will lead a team dedicated to delivering exceptional customer support services. This role requires a strategic thinker who can enhance operational effectiveness while ensuring customer satisfaction. You will oversee the training and development of support staff, manage performance metrics, and implement best practices to improve service delivery. Your leadership will be crucial in fostering a culture of collaboration and excellence within the team.
Join the Future of Commerce as a BPO Program Manager at Gorgias!At Gorgias, we envision a world where conversations drive shopping experiences. We are at the forefront of this revolution with our innovative platform, integrating AI technology to enhance customer engagement, support, and sales throughout their journey. Conversational Commerce is not just a trend; it's the future of ecommerce and we are proud to lead this transformation.Our core mission is to convert every customer interaction into a meaningful relationship that is personal, seamless, and intelligent. By leveraging our deep product knowledge alongside advanced AI capabilities, we strive to make shopping feel more genuine and connected.To achieve success, we are committed to:Quality: Ensuring all conversations feel authentic and aligned with brand identity.Experience: Delivering a hassle-free shopping experience from initial chat to final checkout.Re-engagement: Facilitating personalized dialogues rather than generic marketing messages.The potential is enormous. As AI revolutionizes purchasing behaviors, Gorgias is laying the groundwork for the next decade of ecommerce, empowering brands with intelligent agents that understand their customers.Become part of our mission to make Conversational Commerce a reality.The Role:Gorgias 360 is our managed customer experience solution. We don’t just provide software; we take full responsibility for a merchant's customer support operations by integrating our Gorgias AI platform with a dedicated team of AI and human agents, facilitated through BPO partners. Our clients are billed directly for a comprehensive Customer Experience service encompassing both software and personnel. This program is crucial as it allows Gorgias to cater to mid to large-scale merchants that require extensive service offerings.With proven market traction and a portfolio of active accounts, the Gorgias 360 program is at a pivotal stage and requires a dedicated leader to transition it from an experimental phase to a scalable, repeatable operation. As the BPO Program Manager, you will be the sole owner of this program, responsible for pre-sales qualification, managing BPO partnerships, planning automation at the account level, and reporting program economics to the leadership team. This role is part of the Customer Experience organization and collaborates cross-functionally with Sales, Implementation, and Customer Success teams, reporting directly to the COO.Your Responsibilities:Program EconomicsManage program economics and ensure profitability.
Position OverviewThe Program Manager plays a pivotal role in overseeing the comprehensive management of ongoing programs, encompassing planning, organization, development, staffing, leadership, and control of program activities.Key ResponsibilitiesLead and cultivate the program team by building, managing, and inspiring members as needed. Provide coaching and mentorship to enhance team maturity and authority.Oversee the program budget, ensuring expenses are tracked against forecasts and that anticipated benefits are realized throughout the program lifecycle.Plan the entire program from start to finish, actively monitoring and reporting on progress.Identify challenges and proactively initiate corrective actions as needed.Communicate effectively and regularly with all stakeholders, both within the team and the larger organization.Take ownership of the benefits realization plan, ensuring it aligns with organizational goals.Coordinate the management of multiple related projects aimed at achieving strategic business objectives. Approve project plans from teams, negotiating work packages as necessary, ensuring timely, quality, and budget-compliant delivery.Manage and resolve interdependencies among program projects.Implement a robust risk management process from the outset, effectively managing program risks.Ensure high-quality standards by integrating quality processes at the program's inception.Report on the overall program status to the steering group at regular intervals and on an ad-hoc basis.Accountable for the deliverables from third-party collaborators as required.Collaborate closely with Quality Assurance as needed.Develop and maintain a comprehensive program plan that illustrates the integration of key deliverables.Establish governance and operational practices for the program team.During Pilot Implementation 1, act in the capacity of an Implementation Specialist by assessing, installing, and supporting the selected pilot dealer.
As an Operations Manager at Opendoor, you will spearhead our operational strategies to enhance efficiency and drive growth. You will lead a dynamic team dedicated to optimizing processes and improving our customer experiences. Your insights will be crucial in shaping our operational roadmap and ensuring we meet our ambitious goals.
Full-time|CA$135K/yr - CA$165K/yr|On-site|Toronto, ON
At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.
Role overview eliseai seeks a Senior Manager, Product Strategy and Operations to drive the company’s expansion into new areas within the housing sector. The position centers on shaping product direction, refining operational processes, and partnering with teams across the organization to deliver solutions that meet client needs. What you will do Direct the creation and rollout of product strategies for emerging housing sector verticals Study markets to uncover opportunities and guide business decisions Enhance operational workflows to support both product launches and ongoing service delivery Work closely with teams from various functions to keep efforts aligned and execution effective Requirements Proven experience in market analysis and shaping strategy Background in improving and optimizing operations Comfort working with a range of teams and moving projects ahead Location This role is based in Toronto.
