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Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Charleston, South Carolina, United States

Join DSI Systems, a pioneering sales enablement company, as we seek an enthusiastic Account Sales Manager (ASM) for our expanding Exclusive Distribution Model (EDM) team. This crucial position focuses on enhancing sales performance for our client's products within a designated territory.As the ASM, you will bridge the gap between training and sales efforts, collaborating closely with our partners and management to advocate for our clients. Your responsibilities will include delivering formal classroom training, engaging in side-by-side sales activities, conducting informal group training sessions, and generating excitement around selling and growth opportunities. You will assess sales prospects and obstacles, providing innovative solutions to drive success. Your effectiveness will be evaluated based on sales metrics, relationship building, timely reporting, and your overall contribution to the program.To qualify for this exciting opportunity, candidates must reside in or near the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This position requires 50-75% travel.About DSI SystemsFounded in 1984, DSI Systems is a family-owned enterprise dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive services encompass sales management, marketing support, logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to foster growth and enhance operational efficiency.At DSI, we believe that strong relationships are the cornerstone of enduring success. We provide a comprehensive suite of solutions across various markets, including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units, empowering our sales partners to discover new opportunities and maximize their potential.

Sep 29, 2025
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Dynamic Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Atlanta, Georgia, United States

Join the DSI Systems team as an Account Sales Manager (ASM) and become a pivotal member of our expanding Exclusive Distribution Model (EDM) team. This exciting opportunity is designed for a driven individual who is passionate about sales and eager to make a significant impact in driving product sales within an assigned territory.As an ASM, you will act as the critical bridge between training and sales, collaborating closely with our partners and management to achieve outstanding results for our clients. Your responsibilities will include conducting formal classroom training, engaging in side-by-side selling experiences, facilitating informal group training sessions, and fostering enthusiasm for sales and opportunities within the market. Moreover, you will assess potential opportunities and challenges, delivering innovative solutions that enhance performance. Your success will be reflected through measurable sales achievements, strong relationship-building, timely reporting, and your overall contribution to the program.To qualify for this role, candidates must reside in or around the following cities: Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This position requires 50-75% travel.About DSI Systems:Founded in 1984, DSI Systems is a family-owned organization dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive service offerings encompass sales management, marketing support, logistics, comprehensive training, engineering solutions, and proprietary software—all tailored to drive growth and operational efficiency.At DSI, we recognize that strong relationships are the cornerstone of enduring success. We provide a one-stop solution across diverse markets, including mobility, broadband, video, commercial, residential, lodging, institutions, and multi-dwelling units, empowering our sales partners to discover new opportunities and maximize their potential.

Sep 29, 2025
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Account Sales Manager (Exclusive Distribution Model)

DSI Systems

Full-time|On-site|Nashville, Tennessee, United States

Join DSI Systems, a leading sales enablement company, as an Account Sales Manager (ASM) for our expanding Exclusive Distribution Model (EDM) team. In this pivotal role, you will be responsible for driving sales performance of our client's products within your designated territory.As the ASM, you will bridge the gap between training and sales, collaborating closely with our partners and management to support our client’s vision. Your responsibilities will include conducting formal classroom training, engaging in side-by-side selling, leading informal group training sessions, and fostering enthusiasm for sales and growth opportunities. You will also assess challenges and opportunities, offering innovative solutions to enhance sales performance. Your success metrics will include achieving positive sales outcomes, cultivating relationships, timely reporting, and contributing to the overall success of the program.To qualify for this exciting role, candidates must reside in or near the following locations:Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.This position requires 50-75% travel.About DSI SystemsFounded in 1984, DSI Systems is a family-owned enterprise dedicated to providing outstanding value and measurable results for our clients and partners. Our extensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.At DSI, we believe that strong relationships are the key to sustained success. We serve as a comprehensive solution across various markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to discover new opportunities and maximize their potential.

Sep 29, 2025
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Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Raleigh, North Carolina, United States

Join DSI Systems, a leader in sales enablement, as we seek a dynamic and driven Account Sales Manager (ASM) for our expanding Exclusive Distribution Model (EDM) team. In this pivotal position, you will be tasked with enhancing sales performance of our client's products within a designated territory.As the ASM, you will bridge the gap between training and sales, collaborating closely with our partners and management on behalf of our client. Your responsibilities will include delivering formal classroom training, engaging in side-by-side selling, conducting informal group sessions, and fostering enthusiasm for sales and the broader opportunity. You will also assess potential challenges and opportunities, providing innovative solutions to enhance performance. Success in this role will be defined by positive sales outcomes, strong relationship-building, timely reporting, and your overall contribution to the program.To qualify for this exciting opportunity, candidates must reside in or near the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This position requires 50-75% travel.About DSI SystemsFounded in 1984, DSI Systems is a family-owned business dedicated to providing exceptional value and measurable results for our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all aimed at fostering growth and operational efficiency.At DSI, we believe that strong relationships form the bedrock of enduring success. We offer a comprehensive solution across various markets, including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units, empowering our sales partners to identify new opportunities and maximize their potential.

Sep 29, 2025
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Dynamic Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Phoenix, Arizona, United States

Join DSI Systems, a leading sales enablement company, as an Account Sales Manager (ASM) for our expanding Exclusive Distribution Model (EDM) team. In this pivotal role, you will be instrumental in driving sales performance for our clients' products within your designated territory.As an ASM, you will act as a vital bridge between training and sales, collaborating closely with our partners and management on behalf of our client. Your responsibilities will encompass formal classroom training sessions, on-the-floor selling alongside sales representatives, informal group training, and igniting enthusiasm for sales and the overall opportunity. You will also assess opportunities and challenges while providing innovative solutions. Your success will be gauged by positive sales metrics, relationship development, timely reporting, and your overall impact on this initiative.Qualifications:To qualify for this exciting opportunity, you should reside in or near the following locations: Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.Travel Requirement:This position necessitates 50-75% travel.About DSI Systems:Established in 1984, DSI is a family-owned enterprise dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive array of services encompasses sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all aimed at fostering growth and enhancing operational efficiency.At DSI, we believe that robust relationships are the cornerstone of enduring success. We provide comprehensive solutions across diverse markets—including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to discover new avenues and maximize their potential.

Sep 29, 2025
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Account Sales Manager - Exclusive Distribution Model

DSI Systems

Full-time|On-site|Salt Lake City, Utah, United States

DSI Systems, a leader in sales enablement, is seeking a passionate and driven Account Sales Manager (ASM) to join our dynamic Exclusive Distribution Model (EDM) team. In this pivotal role, you will be instrumental in boosting sales performance for our clients' products within your designated territory.As an ASM, you will bridge the gap between sales and training, collaborating closely with both our partners and management to deliver impactful training sessions. This role encompasses formal classroom training, hands-on selling alongside team members, group training sessions, and fostering enthusiasm for sales initiatives and opportunities. You will assess both opportunities and challenges, proposing innovative solutions to drive success. Your performance will be evaluated based on sales growth, relationship management, timely reporting, and overall contribution to our sales programs.To qualify for this exciting position, candidates should reside in or around the following cities: Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This position requires 50-75% travel.About DSI SystemsFounded in 1984, DSI Systems is a family-owned enterprise dedicated to providing exceptional value and measurable outcomes for our clients and partners. Our extensive offerings include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions, all meticulously crafted to foster growth and enhance operational efficiency.At DSI, we understand that strong relationships are the cornerstone of enduring success. We serve as a comprehensive solution provider across various markets—including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to identify new opportunities and realize their full potential.

Sep 29, 2025
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Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Chicago, Illinois, United States

Join DSI, a leading sales enablement organization, as an Account Sales Manager (ASM) within our dynamic Exclusive Distribution Model (EDM) team. In this pivotal role, you will be instrumental in driving sales performance for our client's products across the designated territory.As the ASM, you will connect training with sales strategies, collaborating closely with our partners and management to represent our client effectively. Your responsibilities will encompass delivering formal classroom training, engaging in side-by-side selling, facilitating informal group training sessions, and igniting enthusiasm around selling and the broader opportunities available. Evaluating market opportunities and challenges will also be central to your role, along with providing innovative solutions to drive success. Your performance will be gauged by sales metrics, relationship cultivation, timely reporting, and your overall impact on the program.To qualify for this exciting position, candidates must reside in or near the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.Note: This position requires 50-75% travel.About DSIFounded in 1984, DSI is a family-owned enterprise dedicated to providing exceptional value and measurable outcomes for our clients and partners. Our extensive offerings include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions, all designed to enhance growth and operational efficiency.At DSI, we prioritize building strong relationships as the cornerstone of enduring success. We serve as a comprehensive solution across various markets, including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units, empowering our sales partners to unearth new opportunities and maximize their potential.

Sep 29, 2025
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Account Sales Manager - Exclusive Distribution Model

DSI Systems

Full-time|On-site|Portland, Oregon, United States

DSI Systems is a leading sales enablement firm currently seeking a dynamic Account Sales Manager (ASM) to join our expanding Exclusive Distribution Model (EDM) team. In this pivotal role, you will be instrumental in driving sales performance for our client's products within the designated territory.As the ASM, you will act as a vital bridge between training and sales, collaborating closely with our partners and management on behalf of our client. Your responsibilities will include conducting formal classroom training, engaging in side-by-side selling, facilitating informal group training sessions, and fostering enthusiasm for sales and the overall opportunity. Moreover, you will analyze opportunities and obstacles, providing innovative solutions to enhance sales. Your success will be evaluated based on positive sales outcomes, relationship development, timely reporting, and overall contributions to the program.To be eligible for this exciting opportunity, candidates must reside in or around the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This role necessitates 50-75% travel.About DSI SystemsFounded in 1984, DSI Systems is a family-owned company dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all meticulously designed to drive growth and operational efficiency.At DSI, we firmly believe that strong relationships are the bedrock of sustained success. We provide a comprehensive solution across various markets—including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to discover new opportunities and maximize their potential.

Sep 29, 2025
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Dynamic Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Seattle, Washington, United States

Join DSI Systems, a leading sales enablement company, as an Account Sales Manager (ASM) in our expanding Exclusive Distribution Model (EDM) team. This pivotal position is dedicated to enhancing sales outcomes for our client's products within the designated territory.As the ASM, you will bridge the gap between training and sales efforts, collaborating with our partners and management to optimize client representation. Your responsibilities will encompass delivering formal training sessions, engaging in side-by-side selling, conducting informal group training, and igniting enthusiasm for sales initiatives. You will assess market opportunities and challenges, providing innovative solutions to drive success. Your performance will be evaluated based on sales metrics, relationship cultivation, prompt reporting, and contributions to the overall program.To qualify for this exciting position, candidates must reside in or near the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This role necessitates travel of 50-75%.About DSI SystemsFounded in 1984, DSI Systems is a family-owned enterprise devoted to providing unparalleled value and measurable results for our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering know-how, and proprietary software solutions—all aimed at fostering growth and operational efficiency.At DSI, we champion the belief that robust relationships are fundamental to enduring success. We act as a comprehensive solution across various markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to identify new opportunities and maximize their potential.

Sep 29, 2025
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Dynamic Account Sales Manager for Exclusive Distribution Model

DSI Systems

Full-time|On-site|Las Vegas, Nevada, United States

Join DSI Systems, a leading sales enablement organization, as we seek a driven and passionate Account Sales Manager (ASM) to enhance our rapidly expanding Exclusive Distribution Model (EDM) team. This pivotal role is essential in steering the sales performance of our client's products within the designated territory.In your capacity as ASM, you will bridge the gap between training and sales, collaborating closely with our partners and management to represent our client effectively. Your responsibilities will include conducting formal classroom training, engaging in side-by-side selling, facilitating informal group training sessions, and igniting enthusiasm for both the sales process and the overarching opportunities available. Furthermore, you will assess opportunities and challenges while providing innovative solutions. Success will be gauged through improved sales metrics, robust relationship-building, timely reporting, and your overall contributions to the program.To qualify for this exciting position, candidates must reside in or near the following locations:Denver, CO; Charleston, SC; Atlanta, GA; Nashville, TN; Raleigh, NC; Phoenix, AZ; Salt Lake City, UT; Chicago, IL; Portland, OR; Seattle, WA; Las Vegas, NV; Kansas City, MO.This role necessitates travel ranging from 50% to 75%.About DSI SystemsFounded in 1984, DSI Systems is a family-owned enterprise devoted to providing exceptional value and tangible results to our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all meticulously designed to foster growth and operational efficiency.At DSI, we uphold the belief that strong relationships are the cornerstone of enduring success. We are your comprehensive solution across various markets, including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to uncover new opportunities and maximize their potential.

Sep 29, 2025
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AT&T Retail Sales Associate

DSI Systems

Full-time|On-site|Algonquin, Illinois, United States

Become a Valued Member of Our Team!At DSI Systems, we proudly harness over four decades of expertise in sales enablement and tailored business solutions, delivering exceptional value and results for our clients and partners. We are seeking enthusiastic individuals who are eager to leave their mark in the realms of sales and customer service. Join us in a dynamic and rewarding work environment where you can grow and make a meaningful impact.Position SummaryAs a Mobile Specialist, you will collaborate closely with our retail partners, embodying the AT&T brand in a store-within-a-store format. This role requires proactive engagement with customers and effectively demonstrating the advantages of our products. The ideal candidate thrives on connecting with customers, excels in a fast-paced setting, and consistently surpasses performance benchmarks through exceptional sales and service.Main ResponsibilitiesDevelop and implement strategic sales initiatives to attract new customers.Engage customers and effectively present our product offerings within a bustling retail environment.Adhere to AT&T standards, ensuring compliance during every interaction.Foster rapport, trust, and loyalty with customers by delivering personalized service.The ideal candidate is approachable, customer-focused, and eager to acquire new skills.QualificationsHigh School Diploma/GED (Required)1 year of experience in customer service and/or sales (Preferred)Must be at least 18 years old and legally authorized to work in the United States.Skills and AttributesAbility to adapt to changing environments and customer needs.Capacity to thrive in a fast-paced, high-traffic setting.Outstanding customer service and relationship-building skills.Aptitude for balancing customer experience with performance objectives.Team-oriented mindset with a commitment to learning, sharing best practices, and problem-solving.What We ProvideCompetitive hourly compensation with limitless commission potential.Opportunity to earn $60,000 or more!Comprehensive training and development programs.A supportive and engaging team atmosphere.Paths for career advancement and growth.Employee discounts available.Benefits OfferedMedical, Dental, Vision, and Life insurance effective on the first day of the month following your start date – no prolonged waiting period!401k Plan with employer matching.Paid vacation, personal/sick days, and bereavement leave.Employee Profit Sharing Program.50% discount on AT&T wireless services.Paid training provided.Promotional opportunities, with a preference for internal advancement!

Jan 15, 2026
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Private Events Manager at JOEY Mayfield | Edmonton, Alberta

JOEY Restaurants

Full-time|On-site|Edmonton, Alberta, Canada

Are you driven by passion, purpose, and potential? At JOEY Mayfield, we see these qualities in you—along with care, confidence, and curiosity. Joining our team means experiencing an environment filled with intensity, excitement, and energy. We are dedicated to fostering a culture of personal and professional development, ensuring continuous learning and growth for all team members.The JOEY Accelerated Leadership Program is a unique, three-month fast-tracked development opportunity designed for individuals with demonstrated leadership skills from previous experiences. You will gain hands-on experience in Operations, learning how to effectively manage a multi-million-dollar restaurant while honing your skills in people and leadership development. Understanding how JOEY nurtures talent within a high-performing coaching culture will empower you to thrive in this dynamic environment.As the Private Events Manager, you will play a crucial role in the success of our thriving restaurant, overseeing a dedicated team of 50-100 individuals. Your responsibilities will include attracting, developing, and retaining top talent while driving their personal growth. You will also be tasked with executing quarterly strategic planning goals, all while maintaining the highest standards of product quality, profitability, and guest experience.This position offers both part-time and full-time opportunities.

Mar 1, 2026
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Cresta Platform Manager

DSI Systems Inc.

Full-time|Remote|Remote — United States

DSI Systems Inc., a trusted partner of AT&T, is on the lookout for a dynamic Cresta Platform Manager to spearhead the management, enhancement, and strategic advancement of our Cresta AI platform. This pivotal role is dedicated to amplifying the platform's effectiveness across Sales and Support, optimizing agent performance, bolstering operational efficiency, and enriching the overall customer journey.Reporting directly to the Senior Director of Systems Operations, the Platform Manager will be the go-to expert for Cresta, overseeing its configuration, integrations, analytics, and governance. This role will collaborate closely with Sales, Operations, Quality, and Training teams to convert business requirements into scalable, AI-powered solutions, ensuring widespread adoption, measurable performance improvements, and sustained platform value.About DSIEstablished in 1984, DSI is a family-owned enterprise dedicated to providing exceptional value and tangible results for our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all crafted to drive growth and enhance operational efficiency.At DSI, we believe that strong relationships form the bedrock of enduring success. We serve as a comprehensive solution across diverse markets—including mobility, broadband, video, commercial, residential, lodging & institutions, and multi-dwelling units—empowering our sales partners to discover new opportunities and realize their full potential.

Feb 10, 2026
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Platform Manager - Zendesk

DSI Systems Inc.

Full-time|Remote|Remote — United States

DSI Systems Inc., a distinguished Authorized AT&T Distributor Partner, is on the lookout for a dynamic Platform Manager – Zendesk. This pivotal role involves spearheading the ownership, optimization, and strategic advancement of our Zendesk environment. You will be tasked with ensuring operational excellence across our Sales, Customer Support, and Operations teams by creating scalable workflows, ensuring robust system performance, and delivering actionable reporting insights.As a key player reporting to the Senior Director of Systems Operations, you will act as the subject matter expert for Zendesk. This includes overseeing configuration, governance, integrations, and continuous improvement initiatives. You will collaborate across departments to convert business needs into efficient, data-driven solutions that bolster agent productivity, elevate customer experience standards, and facilitate ongoing growth at DSI.About DSIFounded in 1984, DSI is a family-owned enterprise dedicated to providing exceptional value and measurable results to our clients and partners. Our extensive services encompass sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all meticulously designed to spur growth and enhance operational efficiency.At DSI, we believe that strong relationships form the foundation of lasting success. We serve as a comprehensive solution across various markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to discover new opportunities and maximize their potential.ResponsibilitiesAct as the primary owner and administrator of the Zendesk platform.Configure and maintain workflows, including ticket forms, routing, triggers, automations, SLAs, and business rules.Manage user roles, permissions, groups, and overall platform security governance.Collaborate with Sales, Operations, and Support leaders to translate business requirements into scalable system solutions.Optimize workflows to enhance response times, resolution rates, and agent efficiency.Develop and maintain dashboards, views, and operational reporting to support performance visibility.Work with Business Intelligence teams to ensure accurate data ingestion and reporting integrity.Oversee integrations with CRM, telephony, knowledge base, and other enterprise systems.Evaluate new Zendesk features, apps, and enhancements to promote platform evolution.Provide Tier 2/3 support for escalated issues and coordinate with Zendesk or vendor partners as necessary.

Feb 10, 2026
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Platform Manager - Zoho

DSI Systems Inc.

Full-time|Remote|Remote — United States

DSI Systems Inc., a proud Authorized AT&T Distributor Partner, is actively searching for a dynamic Platform Manager – Zoho to spearhead the administration, optimization, and strategic development of our Zoho ecosystem. This pivotal role is tasked with ensuring system reliability, enhancing operational efficiency, and designing scalable processes across Sales, Operations, Marketing, and Support.Reporting directly to the Senior Director of Systems Operations, the Platform Manager will act as the subject matter expert for Zoho CRM and its associated applications. You will oversee configuration, integrations, data governance, and long-term strategic planning for the platform. This role requires collaboration across various functions to translate business needs into scalable system solutions that enhance performance visibility, automate processes, and support sustainable company growth.About DSIEstablished in 1984, DSI is a family-owned enterprise dedicated to delivering exceptional value and measurable results to our clients and partners. Our extensive range of services encompasses sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to foster growth and operational efficiency.At DSI, we believe that strong relationships form the cornerstone of enduring success. Our comprehensive, one-stop solutions cater to a variety of markets, including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units, empowering our sales partners to discover new opportunities and maximize their potential.Key ResponsibilitiesAct as the primary owner and administrator of Zoho CRM and its related applications.Oversee user roles, permissions, profiles, and overall system security governance.Configure and optimize modules, workflows, automations, blueprints, validation rules, and custom functions.Translate business requirements into scalable CRM configurations and process improvements.Maintain and enhance integrations between Zoho and enterprise platforms (telephony, CPQ, BI, support systems, etc.).Ensure data accuracy and integrity through audits, governance practices, and cleanup initiatives.Develop and maintain dashboards, reporting, and performance analytics for leadership visibility.Lead system updates, feature rollouts, testing, and enhancement initiatives.Provide Tier 2/3 support for escalations and coordinate with Zoho Support or vendor partners.Drive user adoption through effective training, documentation, and best-practice development.Develop and maintain a platform roadmap aligned with organizational growth and scalability objectives.Qualifications3+ years of hands-on experience administering Zoho CRM or the Zoho One suite in an enterprise environment.Strong understanding of CRM lifecycle management, sales automation, and revenue workflows.Proficient in building complex workflows, automations, and integrations.Excellent analytical and problem-solving skills with a focus on data-driven decision-making.Exceptional communication skills and the ability to collaborate effectively with cross-functional teams.Proficient in project management and able to manage multiple priorities effectively.

Feb 10, 2026
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Retail Support Specialist at DSI Systems | Dallas, Texas

DSI Systems

Full-time|$26/hr - $26/hr|On-site|Dallas, Texas, United States

Join Our Dynamic Team!At DSI Systems, we bring over 40 years of experience in sales enablement and customized business solutions, creating unparalleled value for our clients and partners. We are seeking enthusiastic individuals who are ready to make a meaningful impact in the realms of sales and customer service. Our stimulating work environment is designed to foster your growth and allow you to contribute significantly to our success.Job OverviewThe Retail Support Specialist (RSS) provides essential, hands-on support to AT&T customers within bustling national retail environments. In this role, you will collaborate directly with customers and retail partners to address inquiries related to accounts, billing, devices, and services, often in fast-paced situations. To excel in this position, you will need strong communication abilities, emotional resilience, and a comfort level with technology, all while remaining calm, precise, and professional amidst the dynamic retail landscape. Key Responsibilities: Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries concerning billing, account updates, plan changes, device support, and service issues.Troubleshoot wireless device problems, network challenges, and feature functionalities.Maintain focus and professionalism while providing quality service during high-volume periods. Retail Partner SupportServe as the AT&T subject-matter expert for retail staff and third-party partners.Act as the primary AT&T representative for retail escalations, ensuring top-tier support.Engage proactively with store leadership to resolve customer concerns and enhance partnership alignment, ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging with customers on the sales floor for up to 8 hours daily.Must be flexible with work schedules, including evenings, weekends, and holidays, based on business needs.Comfort in fast-paced, customer-facing environments is essential, with frequent demands for interaction and problem-solving.Operational ExcellenceEfficiently navigate multiple systems while interacting with customers in real-time.Document all customer interactions thoroughly and accurately.Adhere to company policies, compliance standards, and privacy regulations.Consistently meet or exceed performance metrics regarding quality, efficiency, and customer satisfaction.Execute and maintain approved planograms for mobile devices and signage.

Jan 5, 2026

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