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Technical Implementation Consultant

Zuora, Inc.Costa Rica
Hybrid Full-time

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Experience Level

Entry Level

Qualifications

Key Responsibilities Solution Design & Implementation Support: Assist the Solution Architect in the design and delivery of Zuora Billing and CPQ implementations, ensuring configurations align with business processes and best practices. Support technical integrations with CRM systems (Salesforce, Microsoft Dynamics) and ERP systems (NetSuite, SAP, Workday). Requirements Gathering & Documentation: Collaborate with customers and stakeholders to gather, analyze, and document specific requirements. Develop and maintain functional documentation that clearly outlines the implementation process.

About the job

Zuora, Inc. is looking for a Technical Implementation Consultant based in Costa Rica. This position centers on delivering Zuora Billing and CPQ solutions for enterprise clients, working closely with Solution Architects, Technical Consultants, and other teams. The consultant plays a key role in designing, configuring, testing, and deploying systems that help clients improve subscription management and recurring revenue processes.

What you will do

  • Lead and support all phases of Zuora Billing and CPQ project implementations
  • Gather and analyze client requirements to shape tailored solutions
  • Produce technical documentation for project clarity and continuity
  • Configure and test Zuora systems to ensure reliable performance
  • Advise customers on Zuora best practices throughout the engagement
  • Assist with deployments and manage release cycles for smooth transitions

Who thrives in this role

  • Consultants with a background in SaaS enterprise software implementations
  • Professionals who bring strong analytical and problem-solving abilities in customer-facing roles
  • Individuals interested in deepening their knowledge of the Zuora platform

Location and travel

  • Position based in Costa Rica, primarily at the Heredia office
  • Regular office attendance is expected, with some flexibility for remote work
  • Travel up to 25% for on-site customer engagements in North America and Canada

About Zuora, Inc.

Zuora, Inc. is at the forefront of helping businesses navigate the complexities of the Subscription Economy. With a commitment to innovation and excellence, we offer a robust platform that supports a range of business models and enables organizations to thrive in a competitive landscape.

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