Application Support Agent N1

Join our dynamic team at Sopra Steria as an Application Support Agent N1. In this role, you will provide essential support for our applications, ensuring seamless operation and user satisfaction. You'll be the first point of contact for resolving application-related issues and will work closely with other teams to facilitate troubleshooting and enhancements.

Role overview Eurofins Scientific seeks an IT Solutions Operations Engineer in Barcelona to focus on applications support. This role centers on keeping IT solutions reliable and efficient. The engineer will collaborate with multiple teams to resolve issues, enhance performance, and contribute to ongoing improvements. Main responsibilities Provide technical support for various applications and systems. Collaborate with development teams to deploy and maintain software applications. Monitor system performance and highlight opportunities to improve efficiency. Document operational procedures and prepare user manuals.

Role overview Eurofins Scientific is hiring an IT Solutions Operations Engineer focused on Applications Support in Barcelona. The main responsibility is to support and maintain the stability of essential business applications. This position works closely with other teams to ensure IT processes remain efficient and solutions stay dependable. What you will do Deliver technical support for core business applications Monitor application performance and address stability concerns Collaborate with cross-functional teams to troubleshoot issues and enhance IT operations

Are you a tech-savvy individual with a passion for helping others? Join our dynamic team as a French Technical Support Agent and play a crucial role in assisting users of a leading technology services company.We seek enthusiastic experts who are comfortable navigating the internet and conducting research to provide top-notch support. In this role, you will:Engage with users through various channels including email, phone, and chatAssess user account setups and past interactions to deliver tailored solutionsResolve technical inquiries encompassing software, hardware, and logisticsEscalate complex issues with thorough context for efficient resolution

Indie Campers helps travelers discover new places by renting out fully equipped campervans and RVs. As the company grows, strong operational teams are essential to deliver memorable experiences and keep the business moving forward. Role overview The Back Office Operations Support Agent works on-site at the Barcelona depot, supporting daily fleet operations. This role focuses on making sure vehicles are ready for customers and that behind-the-scenes processes run smoothly. Main responsibilities Clean and prepare campervans and RVs before each rental. Check vehicle details and inspect for any issues or damage. Monitor and manage stock levels, including cleaning supplies and consumables. Assist with minor repairs and quick fixes as needed. Organize depot logistics and help coordinate daily operations. What you will work on Operational support: Step in to clean, prepare, and perform minor maintenance on vehicles to keep schedules running smoothly. Fleet preparation: Ensure every campervan is clean, equipped, and checked for damage after each return. Stock management: Track and organize cleaning products and other essential materials. Depot logistics: Move vehicles, assist suppliers, and maintain a safe, organized depot environment. Coordination: Prepare vehicles for customer pick-up, support small repairs, and report any operational concerns. Requirements Experience: Background in cleaning, warehouse, logistics, automotive, tourism, or operations is preferred. Physical readiness: Comfortable with active, hands-on work. Attention to detail: Reliable and thorough in completing tasks. Teamwork: Works well with others and helps maintain a positive team atmosphere.

Join our dynamic team as a French Technical Support Agent in the vibrant city of Barcelona! We are seeking technology enthusiasts who are passionate about assisting users of a leading company in technology services.In this role, your primary responsibilities will include:Communicating with users through email, phone, and chat channels.Analyzing user account setups and previous interactions to provide tailored solutions.Troubleshooting various technical inquiries related to software, hardware, and logistics.Escalating complex issues while providing clear context for the escalation.

Role overview The Field Application Specialist at abl2 serves as the key link between customers and the company's products. Based in Barcelona, this role centers on providing technical support and training to help clients use abl2 solutions effectively. What you will do Serve as the primary contact for customers working with abl2 products Provide technical support and deliver product training, both onsite and remotely Assist customers in maximizing the value of their technology Address technical questions and resolve issues to support customer satisfaction Requirements Strong interest in technology and working directly with customers Clear communication skills and a desire to help others succeed Located in Barcelona or willing to work from Barcelona, Spain

French Customer Support Agent Location: On-site at our vibrant Barcelona HQ At SumUp, our mission is to empower small businesses globally, enabling them to get paid, manage their operations, and flourish. We believe in equipping everyone with the tools to create a business they are passionate about. As a vital member of our international Customer Support Team, you will represent SumUp to our French-speaking merchants. Your role will involve assisting entrepreneurs in overcoming challenges, expanding their businesses, and enhancing their daily operations. This position is more than just support; it’s a chance to make a meaningful impact, hone your skills in fintech and customer experience, and advance within one of Europe’s most innovative tech firms.

Join ukio as a B2B Booking Agent and play a key role in driving our business forward. In this position, you will be responsible for managing bookings, providing excellent customer service, and ensuring a seamless experience for our business clients. Ideal candidates will possess strong communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.

Customer Support Agent – German MarketLocation: On-site at our vibrant Barcelona HQAt SumUp, we are dedicated to empowering small businesses globally, providing them with the tools they need to succeed, manage their operations, and flourish. We envision a world where everyone can establish a business they are passionate about, and we are developing user-friendly, efficient tools to make this a reality.As a member of our international Customer Support Team, you will become the voice of SumUp for our German-speaking merchants, assisting entrepreneurs in resolving challenges, expanding their ventures, and simplifying their daily tasks.This role transcends traditional support; it offers a chance to make a significant impact, enhance your expertise in fintech and customer experience, and grow within one of Europe’s most dynamic technology firms.

Join our dynamic team at Cross Border Talents, where we seek tech-savvy professionals to provide outstanding support to users of a prestigious technology services company. We have found that the most successful candidates are passionate about the internet and possess strong research skills.As a French Technical Support Agent, your primary responsibilities will include:Communicating with users via email, phone, and chatAssessing and analyzing users’ account setups and previous interactions to provide tailored solutionsTroubleshooting technical inquiries related to software, hardware, and logisticsEscalating complex issues while providing context for escalation

Join Speechify as a Senior Software Engineer specializing in Windows and desktop applications. In this role, you will lead the design and development of innovative software solutions that enhance user experience and drive engagement. Your expertise will help shape our product offerings and contribute to the overall success of our applications.We are looking for a passionate engineer who thrives in a fast-paced environment, is eager to tackle challenging problems, and is committed to delivering high-quality software.

Exoticca, based in Barcelona, specializes in long-distance travel and curates vacation packages to destinations around the world. The company values both customer experience and environmental care, working with a diverse team committed to shaping new travel experiences. The Travel Agent - Amadeus Specialist role is part of the Flight Operations team. This position centers on supporting daily travel operations and relies on strong Amadeus GDS knowledge to ensure trips are managed efficiently. Main responsibilities Carry out travel operations tasks, such as handling flight changes, cancellations, and processing refund requests. Manage and escalate GDS-related issues, ensuring cases are followed through to resolution. Negotiate rates and process advanced refunds within the Amadeus system. Coordinate with land suppliers to address requests before and after bookings. Assist customers with emergency situations while they are traveling, using multiple communication channels.

Are you an empathetic individual with exceptional listening skills? Do you possess a problem-solving attitude and thrive in a collaborative environment? If so, we have an exciting opportunity for you!Role Overview:As a Customer Support Advisor for Booking, your primary responsibility will be to discern and address customer needs. You will engage with international travelers and accommodation providers across the globe, ensuring an outstanding level of service. Your role will involve clarifying inquiries related to services, payments, and technical requirements, while delivering precise information through both email and phone communications.

airapps is looking for a DevOps Engineer focused on mobile applications to help strengthen the mobile development infrastructure. This role centers on improving integration and deployment processes for mobile projects. Role overview As a DevOps Engineer for Mobile Applications, you will support the team by maintaining and optimizing systems that enable smooth development and deployment cycles. The position is based in Barcelona and involves close collaboration with developers and other technical staff. What you will do Enhance infrastructure supporting mobile app development Streamline integration and deployment workflows Work with colleagues to identify and implement improvements Work environment The team values efficiency and innovation, encouraging collaboration across roles to achieve reliable and scalable solutions for mobile applications.

About ExoticcaExoticca is an innovative online travel agency that has transformed the way long-distance dream trips are conceived, crafted, and sold. Our mission is centered around the philosophy of 'creating life milestones.' We are dedicated to offering exceptional value trips, exploring unique destinations, curating extraordinary travel experiences, and showing genuine care for our customers and the environment.As part of a professional, dynamic, and multicultural team that is rapidly expanding internationally, we are looking for new partners to help us establish the most innovative and forward-thinking travel company of our generation.Your RoleAs a Sales Agent at Exoticca, you will be pivotal in converting interested travelers into unforgettable long-distance journeys. You will engage with high-quality inbound leads, guiding customers through their travel choices with a consultative and premium approach.This position is perfect for individuals who thrive in sales, understand customer needs, and aspire to grow within a fast-paced, international travel company.Your ResponsibilitiesResponding to inbound inquiries from customers who have expressed interest in Exoticca’s offerings.Assessing customers’ needs, budget, timelines, and decision-making processes to provide tailored travel solutions.Effectively presenting Exoticca’s value proposition and benefits with a high-touch, consultative sales methodology.Building robust product knowledge across various destinations and travel packages.Meeting clear individual targets while contributing to the overall success of the team.Ensuring operational excellence by adhering to internal policies and procedures.Fostering a positive, collaborative, and performance-driven sales culture.

Role Overview MSX International is hiring an Inside Sales Agent focused on the Swedish market. This position is based in Barcelona. What You Will Do Engage with clients in the Swedish market by phone and email Listen to client needs and identify the right solutions Build and maintain strong customer relationships Drive sales by matching products and services to client requirements What Matters Here Clear and confident communication skills Ability to connect with people and earn trust Motivation to meet targets and help the team succeed

Are you passionate about gaming and looking to make your mark in the industry? At Zeptolab, we value talent and creativity, and while we may not have a specific position open at the moment, we invite you to submit an open application! Your unique skills could be just what we need, and we'll reach out when an opportunity arises that matches your profile.Why Join Zeptolab:Become part of a magical journey where we craft exceptional games that captivate audiences worldwide.Engage in the dynamic and rapidly-evolving mobile gaming sector, filled with growth and opportunities.Collaborate with the ZeptoTeam, a tight-knit group of passionate professionals where your ideas and contributions will have a significant impact.We are committed to fostering an inclusive and diverse workplace. Zeptolab is an equal opportunity employer, and we welcome applicants from all walks of life without discrimination based on race, color, religion, age, gender, identity or expression, sexual orientation, or disability.Enjoy a competitive compensation package, which includes not just wages but also social benefits such as medical insurance, meals, travel support, fitness programs, mobile payments, tourism trip reimbursements, and a plethora of additional perks.For more details on how we handle your data, please review our Privacy Notice.

Join the vibrant team at SLS Barcelona as a Guest Experience Agent! In this pivotal role, you will be under the mentorship of the Guest Experience Manager, delivering exceptional service that embodies warmth, attentiveness, and professionalism from the moment guests arrive until their departure.Key Responsibilities:Welcome and assist guests with a friendly demeanor and professional approach.Address both standard and unique guest requests with care.Provide detailed information about hotel amenities, including dining options and local attractions.Evaluate guest feedback to enhance service quality and improve ratings.Resolve guest complaints and inquiries swiftly and empathetically, ensuring satisfaction.Stay informed about hotel events and activities, offering tailored recommendations to enhance guest experiences.Manage concierge services, including event ticketing, tour arrangements, and transportation logistics.Build and maintain partnerships with local service providers to deliver exclusive experiences for guests.Anticipate guest needs by recording preferences and managing their requests effectively.Collaborate with various departments such as Front Office, Housekeeping, and Food & Beverage to ensure seamless communication regarding guest preferences.Maintain accurate records of guest interactions to personalize future visits.Monitor public areas to ensure cleanliness and guest comfort.Assist in training staff on guest service excellence and VIP protocols.

Indiecampers is looking for a Rental Service Agent to join the team in Barcelona. This role centers on supporting customers as they rent camper vans, making sure each step from selection to handover goes smoothly. What you will do Help customers choose the right camper van for their travel plans Provide clear and accurate details about rental terms and vehicle features Oversee the handover process so customers can start their trips without issues Deliver attentive customer service throughout the rental experience Requirements Interest in travel and assisting others with their journeys Comfort interacting with people and managing multiple tasks at once Ability to work well in a busy environment