Customer Service Associate jobs in Sofia – Page 3 | RoboApply Jobs

Customer Service Associate jobs in Sofia· Page 3

Results 41–60 of 184 for “Customer Service Associate” in Sofia.

184 jobs found

41 - 60 of 184 Jobs
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy and embark on an enriching journey as a French-Speaking Customer Service Representative for our esteemed Client's Real Estate Platform based in Greece. This pivotal position requires you to deliver exceptional assistance to our French-speaking clientele, guiding them through their inquiries and helping them discover their perfect pro…

Mar 3, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a German Speaking Customer Service Representative for our esteemed client, a premier Cybersecurity Company located in Greece. In this dynamic role, you will provide top-tier support to German-speaking customers, assisting them with cybersecurity solutions and addressing their inquiries with professionalism and efficiency.Your proficiency in German will be crucial in delivering exceptional service, ensuring clients receive the highest quality support for their cybersecurity needs. You'll guide customers through product understanding, troubleshoot technical issues, and help them maintain peace of mind in an ever-evolving digital landscape.Key ResponsibilitiesProvide exceptional customer service in German through phone, email, and chat channels regarding cybersecurity products and services.Assist customers with inquiries related to products, account management, and technical support requests.Efficiently resolve customer issues and advocate for their needs within the organization.Accurately document all customer interactions in our CRM system.Collaborate with technical teams to devise solutions for complex challenges.Collect client feedback to enhance our services and cybersecurity offerings.Stay up-to-date with the latest trends and advancements in the cybersecurity field.

Feb 27, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as we expand our team of dedicated Turkish-Speaking Customer Service Representatives in the vibrant city of Sofia, Bulgaria! We are thrilled to offer a comprehensive relocation package to support your move. We are in search of enthusiastic individuals who are committed to delivering exceptional customer service to our Turkish-speaking clientele.In your role as a Customer Service Representative, you will play a key part in assisting our Turkish-speaking customers by addressing their inquiries, resolving issues, and ensuring they have a positive experience with our services. Your contributions will be vital in maintaining high levels of customer satisfaction and fostering long-lasting relationships.Responsibilities Provide exemplary customer support in both Turkish and English through various communication channels. Efficiently handle customer inquiries and resolve issues in a timely manner. Accurately document all customer interactions within our CRM system. Collaborate with other departments to address and resolve customer challenges. Collect and analyze customer feedback to enhance service quality. Stay updated on our products and service changes to offer well-informed assistance. Engage in training programs to continually improve your customer service skills.

Feb 18, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join the dynamic team at Mercier Consultancy as a Danish Speaking Customer Service Representative in Sofia, Bulgaria! We are thrilled to provide a generous relocation package for candidates eager to embrace this exciting opportunity. This position is perfect for individuals passionate about delivering exceptional customer service.In this role, you will support our Danish-speaking customers via multiple communication channels, including phone, email, and chat. Your efforts will be vital in ensuring our customers receive the assistance they need, contributing to a seamless experience with our services.Key Responsibilities Provide outstanding customer service in both Danish and English Resolve customer inquiries, concerns, and issues promptly Keep accurate records of customer interactions in our CRM system Collaborate with various teams to ensure customer complaints are addressed timely Enhance customer satisfaction by gathering and analyzing feedback Stay informed about our product offerings and updates Participate in training sessions to continually improve service delivery

Feb 16, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as we seek enthusiastic Dutch-Speaking Customer Service Representatives to be based in Sofia, Bulgaria. With a comprehensive relocation package, we aim to facilitate your transition to this vibrant city! We value motivated individuals who are passionate about providing exceptional customer service and who thrive on engaging with clients in their native language.In this pivotal role, you will represent our company, assisting Dutch-speaking customers with their inquiries, ensuring their interactions with us are seamless and positive. Your contributions will be vital in fostering customer loyalty and satisfaction.Key ResponsibilitiesDeliver exceptional customer service in Dutch and English via multiple communication channels.Promptly and professionally address customer queries, issues, and requests.Accurately document all interactions within our customer relationship management system.Collaborate effectively with internal teams to resolve customer challenges.Collect and analyze customer feedback to enhance service delivery.Maintain up-to-date knowledge of our products and services to provide informed assistance.Engage in continuous training and development opportunities.

Feb 16, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Hungarian-Speaking Customer Service Representative for our esteemed client in the Sustainability & Green Energy sector. In this pivotal role, you will deliver outstanding support to our Hungarian-speaking clientele, addressing inquiries about sustainable energy solutions and eco-friendly initiatives.Your proficiency in Hungarian will facilitate effective communication, allowing customers to better understand our range of products and services that champion sustainability and environmental stewardship. By providing exemplary customer service, you will play a vital role in advancing our commitment to promoting green practices and solutions.Responsibilities Deliver exceptional customer service in Hungarian via phone, email, and chat concerning sustainability and green energy inquiries. Assist customers with detailed product information, service offerings, and account management. Resolve customer inquiries and issues promptly and professionally. Maintain accurate documentation of all customer interactions within our CRM system. Collaborate with internal teams to ensure customer satisfaction and effective problem resolution. Collect customer feedback to enhance our services and product offerings. Stay informed about industry trends and innovations in sustainability and green energy.

Mar 11, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative for our esteemed client's online banking platform. This is a fantastic opportunity to provide excellent support to our Dutch-speaking customers, helping them with inquiries about online banking services, account management, and transactions.Your expertise in Dutch will be key in assisting clients to effectively navigate our digital banking solutions, addressing their needs with professionalism and empathy. You will play a crucial role in ensuring a smooth banking experience that enhances customer loyalty and satisfaction.Key ResponsibilitiesDeliver exceptional customer support in Dutch via phone, email, and chat for online banking queries.Guide customers in managing their accounts, understanding transaction details, and utilizing banking features.Effectively resolve customer complaints and issues while adhering to banking regulations.Maintain accurate documentation of customer interactions within our CRM system.Work closely with internal teams to ensure timely resolution of customer concerns.Collect and analyze customer feedback to help improve our services.Stay updated on banking products, services, and industry developments.

Feb 27, 2026
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Mercier Consultancy logo
Full-time|On-site|Jūrmala, Jūrmala, Latvia

Join Mercier Consultancy as a Latvian Speaking Customer Service Representative in beautiful Sofia, Bulgaria! We are thrilled to offer this opportunity along with a comprehensive relocation package to facilitate your move. We are looking for enthusiastic individuals who are dedicated to providing top-tier customer service to our Latvian-speaking clientele.In this vital role, you will be the primary contact for our Latvian-speaking customers, assisting them with their inquiries, troubleshooting issues, and ensuring they have an exceptional experience with our services. Your efforts will play a crucial role in maintaining high customer satisfaction levels.Responsibilities Deliver exceptional customer service in both Latvian and English via various communication channels. Efficiently and professionally address customer inquiries, challenges, and requests. Accurately document all customer interactions in our CRM system. Work collaboratively with internal teams to resolve customer concerns. Collect and analyze customer feedback to enhance service quality. Stay updated on product information and company developments. Participate in ongoing training to continually improve your customer service skills.

Feb 18, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Swedish Speaking Customer Service Representative in the vibrant city of Sofia, Bulgaria, and take advantage of our generous relocation package! We seek passionate and dedicated individuals who are eager to deliver exceptional customer service to our Swedish-speaking clientele.In this role, you will connect with our customers, aiding them with inquiries, resolving issues, and ensuring a remarkable experience with our products and services. Your contributions will play a vital role in fostering customer loyalty and satisfaction.Key Responsibilities Provide exceptional customer support in both Swedish and English across multiple platforms Respond to customer inquiries and concerns swiftly and effectively Document customer interactions and solutions accurately in our CRM system Work collaboratively with internal teams to resolve customer issues promptly Collect customer feedback to inform service enhancements Stay informed about our product offerings and company policies to provide the best assistance Engage in training sessions to continually improve your skills

Feb 18, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Croatian Speaking Customer Service Representative for our esteemed client, a premier Digital Travel Company located in Greece. In this dynamic role, you will provide top-notch assistance to Croatian-speaking clientele navigating travel inquiries and bookings.Your proficiency in Croatian will be pivotal in guiding clients through our online travel services, addressing their queries, and ensuring a seamless customer experience. By delivering exceptional service, you will play a vital role in cultivating customer loyalty and the company's overall success.Key ResponsibilitiesProvide outstanding customer service in Croatian via phone, email, and chat regarding travel inquiries and bookings.Assist customers with trip planning, reservations, cancellations, and modifications.Respond to inquiries related to travel policies, itineraries, and payment options.Effectively resolve customer complaints and issues while upholding a professional demeanor.Document customer interactions accurately in our CRM system.Collaborate with internal teams to ensure timely resolutions and high-quality service delivery.Stay updated on travel trends and relevant updates to our services.

Mar 16, 2026
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Mercier Consultancy logo
Full-time|On-site|Kohtla-Järve, Ida-Viru County, Estonia

Join the dynamic team at Mercier Consultancy as we seek enthusiastic Estonian-speaking Customer Service Representatives in Sofia, Bulgaria! We offer a comprehensive relocation package to facilitate your move. If you are passionate about delivering exceptional service and enjoy helping others, this is the perfect opportunity for you.In your role, you will serve as the initial point of contact for our Estonian-speaking clients. You will assist them with their inquiries, resolve their issues, and ensure they have a positive experience with our services. Your contributions will be vital in enhancing customer satisfaction and fostering loyalty.Key Responsibilities Deliver exceptional customer service in both Estonian and English via various communication channels. Address customer inquiries, concerns, and complaints with professionalism and courtesy. Accurately document customer interactions in our CRM system. Work collaboratively with internal teams to resolve customer issues promptly. Collect and analyze customer feedback to support service enhancements. Stay updated on company products and services to provide informed assistance. Engage in continuous training to improve customer service skills and product knowledge.

Feb 18, 2026
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Mercier Consultancy logo
Full-time|On-site|Tours, Centre-Val de Loire, France

Join Mercier Consultancy as a French-Speaking Customer Service Representative in the vibrant city of Sofia, Bulgaria! We are thrilled to offer a comprehensive relocation package to facilitate your move. Our ideal candidates are passionate about delivering exceptional customer service to our French-speaking clientele.In this role, you will serve as the primary contact for our French-speaking customers, addressing their inquiries, resolving issues, and ensuring an outstanding customer experience. Your contributions will be crucial in fostering customer loyalty and satisfaction.Key ResponsibilitiesProvide outstanding customer service in both French and English via multiple communication channels.Manage customer inquiries, complaints, and feedback efficiently.Accurately record all interactions in our Customer Relationship Management (CRM) system.Work collaboratively with other departments to deliver comprehensive solutions.Analyze customer feedback to drive service improvements.Stay informed about our products and services to offer knowledgeable assistance.Participate in ongoing training to refine your service skills.

Feb 18, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a German Speaking Customer Service Representative with our esteemed client, a leading Mortgage Provider in Greece. In this pivotal role, you will offer vital support to our German-speaking clientele, addressing their inquiries about mortgage products, applications, and services.Your fluency in German will be crucial in providing exemplary assistance, guiding clients through the mortgage application process, resolving concerns, and sharing information about various mortgage options. Your contribution will be key in helping clients realize their home financing aspirations while ensuring a high level of customer satisfaction.ResponsibilitiesDeliver outstanding customer service in German via phone, email, and chat regarding mortgage-related inquiries.Assist clients throughout the mortgage application process, including documentation and eligibility questions.Promptly and professionally resolve customer issues and inquiries.Keep detailed records and document interactions in our CRM system.Work collaboratively with internal teams to ensure seamless processing of mortgage applications.Collect client feedback to enhance service offerings and improve the customer experience.Stay updated on mortgage products, industry regulations, and market trends.

Feb 27, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Polish-Speaking Customer Service Representative in the vibrant city of Sofia, Bulgaria! We are thrilled to provide a generous relocation package to help you transition to this culturally rich environment. In this role, you will deliver exceptional support to our Polish-speaking clients, ensuring their inquiries and concerns are addressed with utmost professionalism and efficiency.As a Customer Service Representative, you will interact with customers through various communication channels, effectively managing their questions and swiftly resolving any issues. Your fluency in Polish will be vital in fostering strong relationships with our customers and enhancing their experience with our services.Key Responsibilities Provide assistance to Polish-speaking customers via phone, email, and chat. Address inquiries about our products and services with expertise. Keep detailed records of customer interactions in our CRM system. Collaborate with team members to effectively resolve customer issues. Offer comprehensive information on product features and benefits. Collect customer feedback to drive service improvements. Engage in regular training sessions to stay updated on product offerings.

Feb 16, 2026
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Mercier Consultancy logo
Full-time|On-site|Korçë, Korçë County, Albania

Join Mercier Consultancy as an Albanian-Speaking Customer Service Representative in Sofia, Bulgaria, and take advantage of our comprehensive relocation package designed to facilitate your move! We are seeking dynamic individuals who are passionate about providing exceptional customer service to our Albanian-speaking clientele.In this role, you will be the primary point of contact for our Albanian-speaking customers, assisting them with inquiries, resolving issues, and ensuring an excellent customer experience. Your contributions will be vital in fostering strong customer relationships and enhancing overall satisfaction.Key Responsibilities Provide outstanding customer service in both Albanian and English across various communication channels Efficiently address and resolve customer inquiries and challenges Maintain accurate records of customer interactions and solutions in our CRM system Collaborate with other teams to deliver comprehensive solutions for customer issues Collect and analyze customer feedback to inform service improvements Stay updated on product offerings and changes Participate in ongoing training to enhance customer service skills

Feb 18, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join our dynamic team at Mercier Consultancy as a Danish-speaking Customer Service Representative in beautiful Sofia, Bulgaria! We are seeking enthusiastic individuals who are passionate about providing top-notch customer service and support. As part of our commitment to making your transition seamless, we offer a comprehensive relocation package, ensuring you settle comfortably in your new home.

Apr 30, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join our dynamic team at Mercier Consultancy as a German-speaking Customer Service Representative in vibrant Sofia, Bulgaria. This is a fantastic opportunity for individuals passionate about delivering exceptional customer experiences. As a part of our team, you will assist clients in navigating our products and services while ensuring high levels of satisfaction.We provide a generous relocation package to help you transition smoothly to your new role in Sofia. Embrace the chance to immerse yourself in a rich cultural environment while growing professionally.

Apr 30, 2026
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy in an exciting role as a Dutch-Speaking Customer Service Representative for our client's innovative Sports Betting Platform, operating from the stunning landscapes of Greece. In this vital position, you will engage with our Dutch-speaking clientele, providing top-notch support for their inquiries about sports betting, account management, and navigating our platform.Your proficiency in Dutch will be essential for delivering clear and efficient communication, aiding clients in understanding the betting process, resolving issues, and enhancing their overall experience within our platform. Your commitment to exceptional customer service will be crucial in promoting a secure and enjoyable betting environment.Key Responsibilities Provide exemplary customer support in Dutch through phone, email, and chat, addressing queries related to the sports betting platform. Guide customers through account creation, deposits, withdrawals, and betting-related inquiries. Effectively address and resolve customer complaints while ensuring compliance with company policies. Accurately document all customer interactions in our CRM system. Collaborate with internal teams to tackle complex inquiries and enhance user experience. Stay informed about sports betting trends and platform updates to offer knowledgeable assistance. Collect and communicate customer feedback to improve our services.

Feb 27, 2026
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Atlean World logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Atlean World is an innovative HR SaaS consultancy committed to fostering multicultural environments as the new standard in business. We excel in multilingual markets, ensuring that each candidate's recruitment experience is seamless and enjoyable.Your Next Job, Without Boundaries!Join us in Sofia for an exciting opportunity as a Slovak Customer Relationship Partner. Experience the benefits of a vibrant work culture and diverse interactions.Why the Customer Relationship Partner role is a remarkable opportunity for your growth:Live in Sofia and immerse yourself in a multicultural experience.Represent a prestigious global brand.Accelerate your career development within a dynamic environment.Daily Responsibilities:Undergo specialized training for our product/service, and you will:Assist customers with their inquiries.Guide clients in maximizing their use of our product/service.Ensure a high quality of service in all cases you handle.Qualifications for Success:Language Proficiency: Fluent in Slovak and B2 level in English.Technical Curiosity: Passion for the latest technological advancements.Customer Service Experience: Previous experience is advantageous.Exceptional Communication Skills.Empathetic Approach to Customer Interactions.Benefits:Welcome Bonus & Performance Bonus.Relocation Package Includes:Airport pickup.Flight tickets.Accommodation for up to 21 days in a hotel/apartment.300 BGN gross monthly accommodation allowance in addition to salary.Make it your Next Job Without Boundaries!

Jan 6, 2026
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Entain logo
Full-time|On-site|Sofia

Join our dynamic team at Entain as a Customer Protection Contact Center Analyst where you will play a crucial role in ensuring our customers in Denmark receive the highest level of service and support. Your expertise in both Danish and English will be essential in effectively communicating with our clientele and addressing their needs promptly. In this position, you will be responsible for handling inquiries, resolving issues, and providing exceptional customer experiences. If you are passionate about customer service and looking to make a difference, we want to hear from you!

Apr 1, 2026

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