Customer Service Associate jobs in Sofia – Page 4 | RoboApply Jobs

Customer Service Associate jobs in Sofia· Page 4

Results 61–80 of 184 for “Customer Service Associate” in Sofia.

184 jobs found

61 - 80 of 184 Jobs
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Mercier Consultancy logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy as a Dutch-Speaking Customer Service Representative and be a vital part of our Client's Online Marketplace team. In this dynamic role, you will provide exceptional support to our Dutch-speaking customers, addressing their inquiries regarding our extensive range of products and services available on our online platform.Your proficienc…

Feb 27, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join our dynamic team at Mercier Consultancy, where we are seeking enthusiastic French-speaking individuals for customer service roles in vibrant Sofia, Bulgaria. This opportunity not only offers a chance to connect with clients globally but also includes a free relocation pack to make your transition smooth and hassle-free.As a member of our customer service team, you will play a crucial role in ensuring client satisfaction and providing top-notch support. If you are passionate about helping others and eager to embark on a rewarding career in a lively city, we want to hear from you!

Apr 30, 2026
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Tide logo
Full-time|On-site|Bulgaria

Tide is looking for a Member Support Professional Associate based in Bulgaria. This entry-level position centers on delivering customer service to Tide members. Role overview This role puts you in direct contact with members, serving as their first point of support. Expect to handle a range of inquiries, offer guidance on Tide’s services, and help resolve issues as they arise. What you will do Respond to member questions and concerns Provide clear information about Tide’s products and services Work to resolve problems and ensure members have a smooth experience Requirements Strong communication skills Ability to solve problems and assist members effectively

Apr 29, 2026
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crossbordertalents logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join a dynamic team as a Dutch Customer Support Specialist with crossbordertalents, a leading force in the Business Process Outsourcing (BPO) sector in Bulgaria. With a workforce of over 3,500, our client is not only the largest employer in Bulgaria but also a globally recognized leader in the industry. They pride themselves on a vibrant company culture that places employees at the forefront, offering exceptional professional development opportunities in a high-energy, innovative atmosphere along with fantastic company benefits. As a key member of the customer support team, you will: Assist users with their inquiries and issues through tickets and calls. Offer tailored solutions to everyday device-related questions. Identify and report trending issues and bugs based on user feedback to your supervisory team. Collaborate with a passionate team of internationally diverse colleagues.

Nov 15, 2022
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TELUS International Europe logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Cross Border Talents as a Norwegian Customer Support Agent in the vibrant city of Sofia, Bulgaria! We are searching for native Norwegian speakers to enhance our team's customer service excellence.About Our ClientTELUS International Europe is a frontrunner in the BPO sector across Bulgaria, boasting a workforce of nearly 50,000 professionals in 20 countries. We specialize in delivering multilingual contact center solutions, IT outsourcing, and creative customer service support for global clientele in over 50 languages. We are particularly renowned for our expertise in providing player support localization and testing services for the gaming industry.Your ResponsibilitiesAs a Customer Support Agent, you will be an integral part of a dynamic team, responsible for: Engaging with customers via phone and email to address their inquiries. Delivering precise, valid, and comprehensive responses to client requests. Assessing and identifying customer needs to ensure satisfaction. Qualifications Fluent/native proficiency in Norwegian. Proficient understanding of English (B2 level or above). Strong ability to work collaboratively in a team setting. Skills in building trust and rapport with customers. Preferred Skills Strong analytical thinking and troubleshooting abilities. Excellent communication skills. What We OfferAt TELUS International Europe, we recognize that our employees are our greatest asset. We are dedicated to attracting the most talented and driven individuals. Competitive salary significantly above the average Bulgarian wage. Accommodation in a hotel or apartment arranged by our client. Assistance in finding permanent housing after initial accommodation. Reimbursement for flight tickets. Additional perks such as meal vouchers, enhanced health coverage, and free transportation for early and late shifts. Access to on-site amenities, including a gym, yoga classes, massages, and corporate psychological support, along with initiatives for healthy living.

Jun 24, 2022
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Experian logo
Full-time|On-site|Sofia

Experian is seeking a Service and Billing Specialist with German language skills to join the team in Sofia. This position centers on supporting clients by handling billing inquiries and addressing customer concerns. Role overview This role involves managing a range of billing questions and ensuring clients receive clear, accurate responses. Strong communication in German is essential, as much of the work involves direct interaction with customers. What you will do Respond to billing-related inquiries from clients Resolve customer issues with a focus on accuracy and clarity Support a smooth and positive experience for every client Requirements Fluency in German Experience with customer service and billing processes Strong problem-solving and communication skills

Apr 30, 2026
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Mercier Consultancy logo
Full-time|On-site|Pleven, Pleven Province, Bulgaria

Join Mercier Consultancy as a Romanian-Speaking Customer Solutions Consultant in Sofia, Bulgaria, and enjoy fully paid relocation assistance. In this pivotal role, you will act as a trusted advisor to our Romanian-speaking clients, delivering personalized solutions aimed at improving customer satisfaction and driving business success.Our dynamic and collaborative work environment will require you to address customer inquiries, resolve issues, and provide tailored support that aligns with client needs. This is an exceptional opportunity for professional development, complemented by comprehensive relocation support.Key Responsibilities Promptly address and effectively manage customer inquiries from Romanian-speaking clients Design and implement customized solutions to meet specific client requirements Work closely with internal teams to ensure timely solutions to client issues Maintain accurate records of customer interactions and solutions provided Identify and propose enhancements to service quality and customer experience Assist with client onboarding and training initiatives Stay updated on the latest company products, services, and industry trends

Mar 25, 2026
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Mercier Consultancy logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join our dynamic team at Mercier Consultancy as a Bilingual Customer Support Specialist! We are seeking enthusiastic individuals fluent in Albanian to provide exceptional customer service to our clients in Sofia, Bulgaria. This role offers an exciting opportunity to work in a fast-paced environment while utilizing your language skills.As part of our team, you will assist customers with inquiries, resolve issues, and ensure a positive experience. If you are passionate about helping others and are looking for a new adventure, we would love to hear from you!

Apr 30, 2026
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TELUS International Europe logo
Full-time|On-site|Sofia, Sofia City Province, Bulgaria

Join Cross Border Talents as a Customer Support Agent in Sofia, Bulgaria, and utilize your native Swedish language skills to assist our clients.About Our ClientTELUS International Europe is a frontrunner in the BPO sector in Bulgaria, employing nearly 50,000 individuals across 20 countries. We specialize in providing comprehensive contact center solutions, IT outsourcing, and innovative customer service support in over 50 languages for clients worldwide. Our client excels in multilingual player support, localization, and testing services tailored for the gaming industry.Key ResponsibilitiesAs a Customer Support Agent, your pivotal role will include: Engaging with customers through phone and email to address their inquiries Delivering accurate and comprehensive information to meet customer requests Understanding and evaluating customer needs to ensure satisfaction Qualifications Native or fluent Swedish speaker Proficient in English (B2 level) Team-oriented mindset Strong ability to foster trust with customers Preferred Skills Effective troubleshooting abilities and analytical thinking Excellent communication skills BenefitsOur client values its employees as their most important asset and is dedicated to attracting the most talented and driven individuals. Benefits include: Competitive salary significantly above the average Bulgarian wage Accommodation in a hotel or apartment arranged by the company Assistance in finding permanent housing Flight ticket reimbursement Meal vouchers and additional health coverage Complimentary transport for early and late shifts Access to facilities like a gym, yoga sessions, massage services, and corporate psychological support

Jun 24, 2022
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Sutherland logo
Full-time|On-site|Sofia

Role Overview Sutherland is looking for an Associate Accounts Receivable professional in Sofia. This role helps manage accounts receivable processes, supports timely and accurate invoicing, and contributes to maintaining strong client relationships.

Apr 15, 2026
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy MD as an Italian-Speaking Video Streaming Customer Expert and work remotely from Greece! This position is a fantastic opportunity for individuals who are enthusiastic about video streaming services and dedicated to providing exceptional support to our Italian-speaking clientele. Your primary responsibility will be to ensure customers enjoy a seamless streaming experience through top-notch service and assistance.Key Responsibilities Deliver outstanding customer support in Italian via phone, email, and chat, effectively addressing inquiries related to video streaming services. Assist customers with account management, subscription queries, and basic technical troubleshooting. Maintain precise records of customer interactions using CRM systems. Stay informed about video streaming products, features, and promotions to provide accurate information to customers. Collaborate with the team to enhance service quality and quickly resolve issues. Identify and escalate complex customer issues to the appropriate departments when required.

May 5, 2026
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Leverdemo-8 logo
Full-time|On-site|Sofia,Bulgaria

Join Lever as a Compensation and Benefits Associate and be part of a transformative journey in talent acquisition.Lever is revolutionizing how companies recruit and hire by developing cutting-edge software utilized by industry leaders such as Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. Our commitment to innovation has earned us recognition as the #1 workplace in San Francisco and a top employer across the United States. We pride ourselves on our people-first culture and our dedication to supporting and nurturing our team members, whom we call “Leveroos.”

Feb 11, 2022
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Experian logo
Full-time|On-site|Sofia

Join Experian as a Client Delivery Associate, where you will play a pivotal role in ensuring outstanding delivery of our services to clients. You will collaborate with cross-functional teams to enhance customer satisfaction and drive performance improvements. This position is ideal for individuals looking to launch their career in a dynamic environment.

Apr 30, 2026
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Entain logo
Full-time|On-site|Sofia

Are you ready to take your career to the next level? Join Entain as a German Speaking Risk Associate. In this role, you will be at the forefront of identifying and mitigating risks within our operations, ensuring compliance and safeguarding our assets. Your fluency in German and analytical mindset will be key in assessing potential threats and implementing effective risk management strategies.

Jan 8, 2026
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Entain logo
Full-time|On-site|Sofia

Join our dynamic team at Entain as a German Speaking Risk Associate. In this pivotal role, you will leverage your analytical skills and language proficiency to assess risks and implement effective strategies. Your contributions will be vital to maintaining the integrity and security of our operations.

Jan 7, 2026
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join Mercier Consultancy MD as a Danish-Speaking Video Streaming Customer Expert and embark on an exciting journey from the beautiful landscapes of Greece. If you are enthusiastic about video streaming services and committed to delivering top-notch customer support to Danish-speaking clients, we want you on our team! Your primary role will involve addressing customer inquiries and ensuring they have a seamless and enjoyable streaming experience.Key ResponsibilitiesDeliver exceptional customer service in Danish through various channels including phone, email, and chat, effectively handling inquiries related to video streaming services.Assist customers with account management, subscription inquiries, and technical troubleshooting.Accurately document all customer interactions and update records in our CRM system.Stay informed about our video streaming products, features, and promotions to provide accurate information to customers.Collaborate with team members to resolve issues and enhance customer satisfaction.Identify complex customer issues and escalate to the appropriate teams when necessary.

May 4, 2026
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Mercier Consultancy logo
Full-time|On-site|Pleven, Pleven Province, Bulgaria

Join Mercier Consultancy as a Slovak-Speaking Support Specialist and be part of our vibrant team in Sofia! This role presents an outstanding opportunity for a driven individual to thrive in a fast-paced environment while enjoying a fully supported relocation package to Sofia.In your role as a Slovak-Speaking Support Specialist, you will serve as the primary contact for our Slovak-speaking clients, delivering expert assistance to guarantee exceptional service. You will collaborate with various departments to address customer inquiries, enhance satisfaction, and foster positive client relationships.Key ResponsibilitiesDeliver top-notch support to Slovak-speaking clients via phone, email, and chat.Efficiently troubleshoot and resolve client inquiries.Accurately document client interactions in our CRM system.Work closely with internal teams to escalate and resolve complex issues.Guide clients in product usage and deliver relevant training as needed.Contribute to the creation of support resources and documentation.Collect and communicate client feedback to enhance service quality and processes.Engage actively in team meetings and continuous improvement initiatives.BenefitsComprehensive relocation support to Sofia, Bulgaria.Opportunity to work within an international and supportive team.Competitive salary and attractive benefits package.Access to professional development and training opportunities.

Mar 25, 2026
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Mercier Consultancy MD logo
Full-time|Remote|Remote — Sofia, Sofia City Province, Bulgaria

Join the dynamic team at Mercier Consultancy MD as a German-Speaking Transportation Customer Expert, where you will provide outstanding customer service to our German-speaking clients in the transportation sector. This remote position allows you to work from anywhere while contributing to a thriving international environment. We are looking for individuals who are passionate about customer care and possess excellent language skills to ensure our clients' needs are met with the highest professionalism.Key Responsibilities Deliver comprehensive customer support and assistance to German-speaking clients regarding transportation services and inquiries. Handle booking requests, schedule arrangements, and resolve issues across various communication platforms. Document customer interactions and service transactions accurately within our CRM system. Collaborate with internal teams to ensure seamless transport operations and timely service delivery. Keep abreast of transportation policies, products, and procedures to provide accurate information to clients. Proactively identify opportunities for enhancing customer satisfaction and service efficiency.

May 4, 2026
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Entain logo
Full-time|On-site|Sofia

Join our dynamic team at Entain as a Risk Associate where your proficiency in the French language will be a crucial asset. In this role, you will be responsible for identifying and mitigating risks to ensure the integrity and operational excellence of our gaming platforms. This is an exciting opportunity to grow your career in a fast-paced environment that values innovation and customer satisfaction.

Feb 13, 2026
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Bosch Group logo
Full-time|On-site|Sofia, Bosch Digital

Join Bosch Group as an HR Associate / Payroll Specialist in our Sofia office, where you will play a crucial role in supporting our HR operations and managing payroll processes.

Mar 23, 2026

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