Senior Application Support Engineer I

Role overview Flywire is hiring a Senior Application Support Engineer I in Tokyo. This role focuses on keeping applications reliable and high-performing. The position involves troubleshooting advanced technical issues, supporting clients, and working with teams across the company to improve products.

Role Overview Shield AI is hiring a Senior Applications Engineer in Tokyo. This position focuses on building software that extends and strengthens advanced AI systems. The work centers on creating applications that address specific client needs and improve the performance of Shield AI's technology. What You Will Do Design, develop, and refine software applications for AI-driven products Work closely with engineers and data scientists to deliver solutions tailored to client requirements Optimize existing applications to boost efficiency and effectiveness

Speechify seeks a Senior Software Engineer in Tokyo to focus on Windows and desktop application development. This position involves building software that shapes how users experience Speechify products on the desktop. Key responsibilities Design, develop, and maintain desktop applications for Windows platforms Collaborate with team members from different functions to deliver new product features Improve application performance and reliability through thoughtful engineering Follow strong software engineering practices to maintain quality and consistency Requirements Proven experience in Windows and desktop application development Skilled at working with cross-functional teams Dedicated to creating user-friendly and high-quality software

Datadog seeks a Technical Support Engineer I based in Tokyo, Japan. This position focuses on assisting customers with technical questions and making sure they can use the Datadog platform effectively. The support team handles requests from a diverse group of users, each bringing different challenges and perspectives. Key responsibilities Answer customer inquiries and address technical problems Troubleshoot and resolve complex issues related to the Datadog platform Guide clients in using Datadog’s features to meet their needs Support customer satisfaction and contribute to the quality of Datadog’s services Role impact Technical Support Engineers help shape the customer experience at Datadog. Every interaction with a client influences their success and feeds into the ongoing improvement of Datadog’s products and services.

Join Moneytree as a Customer Support and Application Specialist in Tokyo! We are looking for dedicated individuals to assist our customers with inquiries and support applications. This role requires excellent communication skills and a passion for helping others.

Datadog is looking for a Technical Support Engineer I based in Tokyo. This position centers on helping customers address technical challenges and make full use of Datadog’s products. What you will do Troubleshoot technical issues reported by customers Assist with integrating Datadog solutions into customer environments Collaborate with internal teams to enhance the customer experience Role focus The main goal is to resolve customer problems efficiently and support their success with Datadog’s offerings. Working with colleagues across different teams is a regular part of this role.

About Our TeamJoin the Technical Support team at OpenAI, where our mission is to empower developers and enterprises to seamlessly leverage OpenAI models for their critical solutions. We take pride in providing expert technical guidance, troubleshooting complex challenges, and helping our clients maximize the potential of our advanced AI models. Collaborating closely with Technical Success, Product, Engineering, and other teams, we strive to ensure an unparalleled customer experience. With a focus on automation and the latest AI innovations, we are redefining Technical Support in an AI-driven world. Become a part of our Senior Support Engineering (SSE) team and help us shape the future.About the PositionWe are seeking an experienced Senior Support Engineer to partner with our key enterprise accounts and product teams to tackle some of the most challenging technical issues our customers encounter. As a member of OpenAI’s premier technical troubleshooting team, you will be the go-to expert for both our customers and engineering teams, providing invaluable technical insights to resolve intricate problems.In this role, you will design and implement operational processes to monitor our most strategic clients alongside a dedicated 24x7 support team. Collaborating closely with Infrastructure and Engineering teams, you will ensure our customers have the best experience possible at scale. Your contributions will be vital to the success of innovative, groundbreaking, and large-scale AI solutions developed using the OpenAI API platform.This is a unique opportunity where the focus is on low volume yet high-complexity challenges.This position is based in Tokyo, Japan, utilizing a hybrid work model with 3 days in the office each week. We also offer relocation assistance for new employees.Key Responsibilities:Serve as a leading authority in technical troubleshooting for our API platform, acting as the final line of defense before escalation to the core Engineering team.Proactively seek and implement strategies to enhance support operations through automation and cutting-edge AI advancements, influencing the future of technical support.Set up and utilize sophisticated monitoring and alerting workflows to identify customer-impacting issues in real-time.Collaborate with engineering teams to conduct reliability assessments and prepare for the launch of new features or updates based on strategic customer requirements.

Role Overview Shield AI is hiring a Staff Engineer, Applications, based in Tokyo. This role focuses on designing, building, and improving applications that support Shield AI’s technology. The work directly impacts how artificial intelligence solutions are delivered and used. What You Will Do Design and develop software applications for AI-driven products Optimize and refine existing applications to improve performance and reliability Contribute technical expertise to projects that push the boundaries of AI technology Location This position is located in Tokyo.

About Woven by ToyotaWoven by Toyota is at the forefront of Toyota’s transformative journey into a mobility-centric company. Rooted in a tradition of innovation aimed at enhancing lives, our mission is to redefine mobility through human-centric design, enriching how it benefits society.Our efforts are anchored in four key areas: AD/ADAS, focusing on autonomous driving and advanced driver assistance technologies; Arene, our platform for software-defined vehicles; Woven City, a unique testbed for mobility innovations; and Cloud & AI, which provides the digital backbone for our collaborative initiatives. These essential functions allow us to drive forward with a unified vision: achieving zero accidents and promoting well-being for everyone.=========================================================================TEAMThe Human System Integration team is dedicated to designing the human-machine interface (HMI), ensuring that drivers can utilize advanced driver assistance systems both safely and effectively. As these systems take over aspects of human cognition and operation, we strive to facilitate clear communication between the vehicle and its driver, enhancing understanding of system intentions and actions while instilling confidence in the interface. Our HMI development encompasses numerous driver features, significantly boosting the vehicle's appeal and playing a critical role in automotive manufacturing.WHO ARE WE LOOKING FOR?We seek a talented engineer to develop HMI control applications tailored to advanced driver assistance systems. Your work will leverage vehicle control information and sensor data, generating interactive notifications for head-up displays and multimedia systems. Strong collaboration skills with hardware and software engineers are essential as we navigate various projects from planning and conceptualization through to development. We value experience in effectively communicating updates and solutions to customers and partners. You will report to the manager overseeing HMI application development.

Join ASM and advance your career at the intersection of cutting-edge technology and a collaborative culture.For over 55 years, ASM has been a pioneer in innovation, pushing the boundaries of what is technologically possible. With a diverse workforce of over 4,500 employees from 70 nationalities, our advanced semiconductor solutions are integral to the evolution of technologies like 5G, cloud computing, AI, and autonomous driving. We prioritize diversity, inclusion, and sustainability, striving to make a positive impact on the world. Our robust development programs are designed to foster your growth, enabling you to shape your future while pushing the limits of innovation.Your Mission:As a Senior R&D Process Engineer at ASM, you will leverage your expertise in semiconductor processing and analytical equipment to research, develop, and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy, or PECVD for a range of applications including logic, memory, analog, power, and MEMS. You will design and execute complex experiments, analyze intricate experimental outputs, and deliver innovative solutions. Additionally, contributing to technical publications and generating Intellectual Property (IP) will be essential aspects of your role. Key Responsibilities:Develop new films for emerging applications, applying expertise in chemistry and materials characterization.Utilize semiconductor processing equipment to enhance unit processes for the deposition of metal and dielectric films via PEALD.Stay informed on the latest advancements in semiconductor processing to drive innovation.Consult on advanced process applications and contribute to technical publications and IP generation.Facilitate technical problem-solving sessions using scientific methodologies and industry tools such as Ishikawa diagrams.Design and conduct experiments, measuring and interpreting results to meet defined objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).Troubleshoot equipment issues through hands-on engagement.Collaborate with customers and marketing teams to identify and define requirements for successful execution of projects.

Bringing Ideas to LifeAt Tailor, we strive to simplify the complexities of product development, empowering everyone to become a creator. Our vision is to enable individuals to easily manifest their ideas, bridging the gap between business and engineering while integrating diverse expertise and technologies.We welcome those who resonate with our mission to democratize product creation.About Tailor PlatformWe provide the 'Tailor Platform,' a robust platform enabling rapid development of business systems, to support more individuals in becoming product creators.In a nutshell, the Tailor Platform is a "Headless ERP for Enterprises," designed for large organizations (defined as those with over 3,000 employees) to offer core systems in a headless format.We have pioneered the launch of the world's first 'Headless ERP,' significantly enhancing the flexibility and scalability of traditional ERP systems, and are expanding our reach to major Japanese enterprises and mid-to-large companies in the United States.Our EnvironmentGlobally, mid-to-large enterprises are accelerating their digital transformation by transitioning from all-in-one package systems to a combination of numerous best-of-breed cloud SaaS solutions tailored for specific use cases. This shift is transforming the role of core systems, necessitating adaptability to rapidly changing business and technology landscapes, as well as deep integration with external software through API-enabled systems.As a pioneer of the Headless ERP concept, we are building the next-generation business application foundation that revolutionizes corporate activities. We have already established a track record with major companies, replacing SAP-based systems for organizations with over 30,000 employees.About Professional ServicesOur Professional Service division delves deeper into solving customer challenges. In the Japanese market, many organizations outsource system development rather than relying on in-house development. We offer comprehensive services on the Tailor Platform, including backend application development, frontend application development, and business consulting.Support for IT strategy planning (SMO)PMO support, including application implementationWe weave the latest technologies with creativity to support the future of society. Utilizing our enterprise-oriented Headless ERP foundation, the Tailor Platform, we provide solutions to corporate management challenges, fostering business cycles and accelerating problem-solving through the evolution of the Tailor Platform.Specific Job ResponsibilitiesYou will develop customized web applications based on client requirements.Frontend: Build front applications based on Next.js using the Tailor Design SystemBackend: Develop data models and business logic on TailorPF

Join Renesas Electronics as an Application Engineer specializing in Automotive Systems on Chip (SoC). In this pivotal role, you will leverage your expertise to drive innovative solutions in the automotive sector, collaborating with cross-functional teams to enhance product performance and functionality.

Join Wayve Technologies as an Application Software Engineer, where you will play a pivotal role in developing innovative software solutions. Your expertise will contribute to our mission of revolutionizing autonomous driving technology. Collaborate with cross-functional teams to design, implement, and maintain software applications that enhance our product offerings. If you are passionate about cutting-edge technology and eager to make an impact in the automotive industry, we want to hear from you!

Join our dynamic team at Intuitive Surgical as a Clinical Applications Engineer specializing in reprocessing. In this role, you will leverage your expertise to enhance our clinical applications and support our mission of improving surgical outcomes. Your technical skills and clinical knowledge will play a crucial role in ensuring the efficacy of our products and services in hospitals and surgical centers.

About Woven by ToyotaWoven by Toyota is committed to contributing to Toyota's transformation into a mobility company for the next century. Inspired by our history of continuous invention for the betterment of others, our mission is to redefine mobility, extend how it contributes to society, and challenge conventional wisdom through human-centered innovations.Our activities are centered around four pillars: Autonomous Driving & Advanced Driver Assistance Systems (AD/ADAS), Arene - a vehicle software production platform for Software Defined Vehicles (SDV), Woven City - a mobility testing ground, and a digital infrastructure supporting collaboration through Cloud & AI. Essential business functions underpin the implementation of these teams as we collectively strive toward a 'zero-accident society' and the mass production of happiness.=========================================================================About the TeamThe Human System Integration team plays a crucial role in developing Human Machine Interfaces (HMI) that ensure the safe and secure use of advanced driver assistance systems by drivers. As the level of driving assistance increases, the system takes over more cognitive, judgment, and operational tasks. Our goal is to foster mutual understanding between humans and vehicles, providing freedom of safe and secure mobility through HMI. The development of HMI significantly contributes to enhancing the vehicle's marketability due to its frequent interactions with drivers.Desired Candidate ProfileWe are looking for a skilled engineer to develop HMI control applications for advanced driver assistance systems. These applications will receive a wealth of information from vehicle control and recognition applications to generate HMI requirements, outputting interactive notifications to meters, head-up displays, and multimedia systems. Building collaborative relationships with other hardware and software engineers is essential. You will be involved in all phases from planning and conceptualization to product development, requiring strong coding skills, a broad knowledge of software development, logical thinking to derive optimal solutions, and the ability to communicate effectively with those around you. The position requires an autonomous engineer who can lead projects to completion and will report directly to the HMI Application Development Manager.

Embark on a rewarding journey with ASM, where innovation meets teamwork.For over 55 years, ASM has been at the forefront of technology, leading the charge in innovation and advancing what's possible. With a diverse workforce of more than 4,500 ASMers from 70 different nationalities, our team and our cutting-edge semiconductor devices play a pivotal role in shaping the future of 5G, cloud computing, AI, and autonomous driving. More than just a tech company, we cherish diversity, inclusion, and sustainability, striving to create a positive impact globally. Our development programs are designed to support your growth, pushing the limits of innovation to unlock your potential.Job MissionBecome a vital member of a team that turns concepts into tangible solutions. As a Systems Engineer at ASM, you will be instrumental in developing and integrating advanced technologies that drive the semiconductor sector. Your contributions will ensure systems are meticulously designed, tested, and delivered with precision.Key ResponsibilitiesUtilize design engineering principles, product specifications, and research data to craft designs for systems and products in the semiconductor field.Create fail-safe, cost-effective designs for lower-level sub-assemblies used in microprocessor-controlled semiconductor equipment.Integrate lower-level assemblies to achieve the desired system configuration.Adapt digital and analog I/O requirements for customer-specific configurations.Provide technical support for capital orders, expense projects, retrofits, and development initiatives.Evaluate engineering change requests and implement necessary changes following established protocols.Participate in design reviews prior to production release of new designs.Assist in hardware testing for cost reduction and product enhancement projects, ensuring performance objectives are met. Design and build test equipment, support basic instrumentation with hardware, create test procedures, perform electro-mechanical tests as needed, and maintain reliability data and records of all evaluations.Assess the feasibility of product proposals, resolve technical challenges, and develop new systems, tools, and units while adhering to product design safety criteria.Generate reports, create and maintain schedules, and coordinate inter-team activities.

Join Wayve Technologies as a Principal Application Software Engineer and play a pivotal role in shaping the future of autonomous driving technology. In this position, you will lead the design and development of innovative software solutions, collaborating with cross-functional teams to enhance our cutting-edge AI-driven driving systems.Your expertise will not only contribute to our product development but also mentor and guide junior engineers, fostering a culture of innovation and excellence within the team.

Join ASM and be part of a team where innovation and collaboration drive technology forward. For over 55 years, ASM has been at the forefront of technological advancement, with over 4,500 diverse employees from 70 nationalities. Our cutting-edge semiconductor devices contribute significantly to transformative trends like 5G, cloud computing, AI, and autonomous driving. We are committed to diversity, inclusion, and sustainability, aiming to make a positive impact on society. Our development programs are designed to foster your growth, shaping your future while pushing the boundaries of innovation.We are looking for a talented Mechanical Design Engineer to enhance our semiconductor manufacturing equipment, focusing on chambers, gas and vacuum units, and other essential components.

Join Wayve, a pioneering technology company at the forefront of autonomous driving innovation, as an Application Software Engineer. This role offers a unique opportunity to relocate to Tokyo, where you will collaborate with a team of talented engineers to design, develop, and optimize cutting-edge software solutions.As an Application Software Engineer, you will contribute to the development of our advanced driving systems, focusing on enhancing the performance and reliability of our software applications. You will work in a dynamic environment that encourages continuous learning and innovation.

Join ai& as a Field Application Engineer!At ai&, we are at the forefront of AI technology, addressing the global demand for innovative solutions. Our mission is to create a leading AI lab focused on localization while also serving as a comprehensive global infrastructure and compute provider. We are developing a cohesive platform that combines cutting-edge data centers, diverse compute services, and advanced modeling capabilities, believing that owning the entire stack is the key to effective AI development and scaling.We empower our teams with the freedom to tackle substantial challenges, breaking down complex problems into actionable tasks and fostering collaboration. We are looking for passionate, driven individuals who exhibit strong personal agency and a desire to grow with our technology and business.With a presence in major cities like Tokyo, San Francisco, Austin, and Toronto, we are eager to connect with exceptional talent from around the world.Position OverviewAs a Field Application Engineer for our Compute Platform, you will represent ai&'s PaaS compute offerings to our clients. Your responsibilities will include supporting pre-sales activities, leading technical onboarding sessions, and ensuring successful implementation and support for customers launching web applications, APIs, backend services, and various compute workloads on our infrastructure.Our platform is designed for ease of use, enabling developers and engineering teams to deploy workloads without the hassle of managing underlying infrastructure. You will ensure that this promise is realized for every client, demonstrating both technical expertise in customer architectures and the ability to convey the platform's value to business stakeholders.You will engage with a diverse clientele, ranging from startups launching their initial production applications to large enterprises migrating intricate workloads from platforms like Heroku or AWS Elastic Beanstalk. Your role is to simplify deployments, making them quick, reliable, and efficient.Key ResponsibilitiesTechnical Pre-Sales: Collaborate with the sales team during pre-sales activities for the compute platform. Lead technical discovery sessions, conduct platform demonstrations, respond to technical evaluation criteria, and assist clients in understanding how ai& compute aligns with their requirements.Technical Communication: Articulate complex technical concepts to non-technical stakeholders, ensuring clarity and understanding.