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L2 Production Support Engineer (Java, SQL, Linux)

EncoraBrazil
Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications:Proficient in Java programming. Solid understanding of SQL databases. Experience with Linux operating systems. Strong analytical and troubleshooting skills. Effective communication and teamwork abilities.

About the job

Encora is seeking an L2 Production Support Engineer based in Brazil. This position focuses on maintaining the stability and performance of production systems. The role requires experience with Java, SQL, and Linux.

Role overview

The L2 Production Support Engineer will address technical issues in live environments, working to resolve incidents and minimize downtime. Quick problem-solving and technical troubleshooting are central to this position.

Key responsibilities

  • Monitor and support production systems to ensure smooth operation
  • Investigate and resolve incidents using Java, SQL, and Linux tools
  • Collaborate with other teams to address recurring issues

Requirements

  • Proven experience with Java, SQL, and Linux
  • Strong analytical and troubleshooting skills
  • Ability to work effectively in a production support setting

About Encora

About Encora: At Encora, we are dedicated to driving innovation and delivering high-quality technology solutions. Join our dynamic team and become part of a culture that fosters growth, collaboration, and excellence.

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